Hiring Service Desk Engineer/Desktop Support Engineer

Nextgen Hr Consultant; Mumbai, Navi Mumbai, Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Nextgen Hr Consultant in Mumbai is hiring a Desktop Support Engineer to assist end-users with technical issues across devices and software. The role requires you to provide support via phone, email, chat, and remote sessions to ensure minimal downtime.

Responsibilities include diagnosing hardware, OS, and network problems, guiding users through fixes, and documenting resolutions for knowledge sharing. A customer-focused mindset and strong communication are essential for success in this position.

Responsibilities

• Provide Desktop support via phone, email, chat, or remote desktop tools.
• Troubleshoot and resolve hardware, operating system, and network issues.

Skills

Desktop support

Education

B.Sc in Any Specialization

B.Tech / B.E. in Any Specialization

Diploma in Any Specialization

B.C.A. in Any Specialization

Job description

Hiring Desktop Support Engineer,

Provide Desktop support via phone, email, chat, or remote desktop tools.

Troubleshoot and resolve hardware, operating system, and network issues.

UG: B.Sc in Any Specialization, B.Tech / B.E. in Any Specialization, Diploma in Any Specialization, B.C.A. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills