Desktop Support Engineer 1

Sysnet; New Delhi, Gurugram District; On-site; INR 167,000 - 279,000; Full time

Job summary

Sysnet is seeking a Desktop Support Engineer in Delhi to handle desktop troubleshooting, Windows OS environments, Office 365, and AD-based issues. You will provide hardware/software support, printer assistance, and basic networking help while maintaining SLA commitments.

Strong communication is required. The role is ideal for candidates with UG/BCA or BE/BTech qualifications and hands-on experience in ticketing systems and incident management.

Qualifications

• Experience in desktop troubleshooting and Windows OS.
• Knowledge of Office 365 and hardware/software support.
• Familiar with Active Directory and printer support.
• Understanding of basic networking and SLA adherence.
• Excellent written and verbal communication skills.

Skills

Desktop troubleshooting

Windows OS

Office 365

Hardware support

Software support

Active Directory

Printer support

Networking basics

Ticketing tools

Incident management

SLA adherence

Communication skills

Education

BCA or BE/BTech

Job description

Posted: 1 day ago Openings: 1 Applicants: 100+

Experience in desktop troubleshooting, Windows OS, Office 365, hardware/software support, Active Directory, printer support, basic networking, ticketing tools, incident management, and SLA adherence. Strong communication skills required.

UG: B.C.A. in Any Specialization, B.Tech / B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Sysnet an ISO 9001: 2000 certified company is one of the leading system and hardware solution provider company of India providing System Integration and service products like warranty Support, AMC, Facility Management Services.

Service based Corporate in B2B IT Services Sector

Desktop Support Engineer 1 in Sysnet Global Technologies typically earns between