Hiring For Voice and Non voice role - Gurugram

ATAIN; Gurugram District, New Delhi; On-site; INR 268,000 - 335,000; Full time

Benefits offered by this job

Cab facility (both sides)

Job summary

ATAIN is seeking a Customer Support Executive / Process Associate (Voice & Backoffice) to handle international voice and backoffice operations. You will address customer queries and manage process operations to deliver high service standards.

Eligible candidates include Graduates (freshers for voice) or Undergraduates (6 months experience). 35 WPM typing with 90% accuracy and excellent written/verbal communication are required. In-office role with rotational shifts and cab facility provided.

Qualifications

• Backoffice: Graduates only (Minimum 6 months of Hospitality experience Preferable).
• International Voice: Graduates (Freshers eligible) OR Undergraduates (Minimum 6 months of experience required).
• Typing Skills: Minimum 35 WPM with 90% accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Handle customer queries for International Voice and Backoffice Operations.
• Manage process operations and ensure high service standards.
• Deliver accurate and timely responses to customers across channels.

Skills

Typing 35 WPM

Verbal Communication

Written Communication

Education

Graduates

Undergraduates

Job description

Job Title: Customer Support Executive / Process Associate (Voice & Backoffice)

Role Overview

We are hiring candidates for International Voice and Backoffice Operations. You will be responsible for handling customer queries,

managing process operations, and delivering high service standards.

Eligibility & Requirements

• Backoffice: Graduates only (Minimum 6 months of Hospitality experience Preferable).
• International Voice: Graduates (Freshers eligible) OR Undergraduates (Minimum 6 months of experience required).
• Typing Skills: Minimum 35 WPM with 90% accuracy.
• Strong written and verbal communication skills.

Salary Package

• Freshers: upto 24,000 CTC / month
• Experienced: upto30,000 CTC / month

Work Schedule & Location

• Work Mode: In Office
• Rotational shift and Rotational off
• *Both Side Cab facility*

Interview Process

• HR Screening
• Versant / Accent Test (VWT / VNA / SVAR)
• Live Typing Test (35 WPM / 90% Accuracy)
• Operations Round