Hiring For Voice and Accent Trainer | Hyd | 7.5 Lpa |

Axis Services

Hyderabad

Sur place

INR 700 000 - 800 000

Plein temps

14 jours+

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Avantages offerts par ce poste

2 Way Cab

Résumé du poste

Axis Services in Hyderabad is seeking a Voice and Accent Trainer with 3-5 years of experience in a BPO or contact centre environment. The role focuses on English proficiency, phonetics, and effective communication coaching.

The position involves night shifts with a 5-day workweek and a CTC of 7.5 LPA, including a 2-way cab facility. Strong presentation and calibration skills are essential for driving agent performance.

Qualifications

  • Graduate with 3-5 years of experience as a Voice & Accent Trainer, Communication Trainer, or similar role within a BPO, Customer Service, or Contact Centre environment.

Responsabilités

  • Deliver voice and accent training to agents and staff.
  • Conduct communication assessments and calibration sessions.
  • Analyze performance data and design targeted training interventions.
  • Facilitate engaging training sessions and manage stakeholder expectations.

Connaissances

English Proficiency
Phonetics Coaching
Accent Neutralization
Presentation Skills
Stakeholder Mgmt
Assessments & Calibration
MS Office
LMS Knowledge

Description du poste

Hiring for Voice and Accent Trainer || 7.5 Lpa || Hyd ||

Graduate with 3-5 years of experience as a Voice & Accent Trainer, Communication Trainer, or similar role within a BPO, Customer Service, or Contact Centre environment.

  • Excellent command over spoken and written English.
  • Strong understanding of phonetics, accent neutralization, pronunciation, and communication coaching techniques.
  • Exceptional presentation, facilitation, and stakeholder management skills.
  • Experience in conducting communication assessments and calibration sessions.
  • Ability to analyze performance data and implement targeted training interventions.
  • Proficiency in MS Office; familiarity with LMS platforms is an advantage.
Shifts : Night Shifts , 5 Days Working

CTC : 7.5 Lpa

Cab : 2 Way Cab

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