Hiring For Operations Manager 4-Star Resort Bodh Gaya

Genxhire Services; Gaya; On-site; INR 650,000 - 1,200,000; Full time

Job summary

GenXhire is recruiting an Operations Manager for a 4-star resort in Bodh Gaya, Bihar. You will oversee Front Office, Housekeeping, F&B, Kitchen, Maintenance, and Security, ensuring excellent guest experiences and adherence to SOPs.

Lead operational teams, manage manpower planning, budgeting, procurement, and vendor coordination while driving cost control and service quality to maintain top-tier guest satisfaction.

Qualifications

• 812 years of experience in hotel/resort operations, preferably with 2–3 years in a managerial or supervisory role.

Responsibilities

• Oversee end-to-end resort operations, including Front Office, Housekeeping, Food & Beverage, Kitchen, Maintenance, and Security.
• Ensure excellent guest experience, handle escalations, and maintain high service standards.
• Lead operational teams, manage manpower planning, duty rosters, training, and performance.
• Monitor operational expenses, budgets, inventory, wastage, and cost control.
• Ensure compliance with hotel SOPs, hygiene, safety, and quality standards.
• Coordinate with vendors, monitor procurement requirements, and maintain adequate stock levels.
• Prepare operational reports and drive improvements in guest satisfaction and overall efficiency.

Skills

Guest relations

Team leadership

Budgeting

Inventory control

Communication

Problem-solving

Interdepartmental coordination

Tools

Hotel management software

MS Excel

Job description

Dear Candidate,

Greetings from GenXhire!

We are hiring for an Operations Manager for a 4-star resort located in Bodh Gaya, Bihar.

Position Details:

• Position: Operations Manager
• Industry: Hospitality / Hotels & Resorts
• Location: Bodh Gaya, Bihar
• Experience: 812 years
• Employment Type: Full-time, On-site

Key Responsibilities:

• Oversee end-to-end resort operations, including Front Office, Housekeeping, Food & Beverage, Kitchen, Maintenance, and Security.
• Ensure excellent guest experience, handle escalations, and maintain high service standards.
• Lead operational teams, manage manpower planning, duty rosters, training, and performance.
• Monitor operational expenses, budgets, inventory, wastage, and cost control.
• Ensure compliance with hotel SOPs, hygiene, safety, and quality standards.
• Coordinate with vendors, monitor procurement requirements, and maintain adequate stock levels.
• Prepare operational reports and drive improvements in guest satisfaction and overall efficiency.

Candidate Requirements:

• 812 years of experience in hotel/resort operations, preferably with 2–3 years in a managerial or supervisory role.
• Prior experience in a 4-star or 5-star hotel/resort is strongly preferred.
• Strong knowledge of end-to-end hotel operations and interdepartmental coordination.
• Experience in guest relationship management, team leadership, budgeting, and inventory control.
• Knowledge of hotel management software and MS Excel.
• Excellent communication, decision-making, and problem-solving skills.