International Voice Process - Customer Support Executive

Circle Consulting; Bengaluru; On-site; INR 405,000 - 495,000; Full time

Benefits offered by this job

UK & US Shift

Location - Bangalore

Cab Facility up to 25 kms

Fast-track career growth

Supportive work environment

Job summary

Circle Consulting in Bangalore is hiring Customer Support Associates for US & UK processes. Freshers or candidates with 1 year of experience are encouraged to apply. You will handle inbound calls/chats, understand customer needs, and deliver prompt, empathetic solutions in a night-shift role.

Excellent spoken and written English is mandatory, with basic computer knowledge. Immediate joiners preferred and a competitive package with cab facility up to 25 kms from work location.

Qualifications

• Freshers or candidates with 1 year of experience can apply.
• Any Graduate or Undergraduate (12th pass) accepted.
• Excellent spoken and written English required.
• Night shifts comfortable.

Responsibilities

• Handle inbound calls/chats related to product or service.
• Understand customer requirements and provide prompt solutions.
• Deliver excellent customer service with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by following quality standards.
• Coordinate with internal teams for issue resolution when required.

Skills

Excellent spoken English

Excellent written English

Active listening

Night shift readiness

Basic computer knowledge

Education

Any Graduate or Undergraduate (12th pass)

Job description

We are hiring - Customer Support Associates for multiple MNC BPOs in Bangalore.

Work Location: Bangalore

Immediate Joiners Only

About the Role:

Hiring Customer Support Associates for a US & UK process. We are looking for candidates with excellent communication skills both written & spoken who can confidently interact with customers and provide timely and effective resolutions.

Key Responsibilities

• Handle Inbound calls/chats related to product or service
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by following quality standards
• Coordinate with internal teams for issue resolution when required

Requirements

• Freshers and candidates with a minimum of 1 year of experience can apply
• Any Graduate or Undergraduate (12th pass)
• Excellent spoken & written English skills are mandatory
• Comfortable working in night shifts
• Strong communication and active listening skills
• Basic computer knowledge required
• Immediate joiners preferred

What We Offer

• UK & US Shift
• Location - Bangalore
• Salary - Up to 4.5 LPA
• Cab Facility up to 25 kms from the work location
• Fast-track career growth opportunities
• Supportive and collaborative work environment