Hiring For Freshers - Voice Process sales - Gurugram

NTT DATA, Inc.; Gurugram District; On-site; INR 2,904,000 - 4,840,000; Full time

Benefits offered by this job

Paid training

Medical benefits

Transportation for night shifts

Career growth opportunities

Rewards & recognition programs

Supportive global work environment

Job summary

NTT DATA, Inc. is seeking enthusiastic Customer Sales Executives to join our telecom sales team. This entry-level outbound sales role involves engaging customers in Canada, promoting telecom products and services, and driving sales through consultative selling.

The position operates on US/Canada night shifts and is 100% office-based, with company-provided transportation for night shifts. Candidates should have strong verbal English communication, solid sales skills, and a customer-focused

Qualifications

• Graduates preferred; flexibility based on communication skills.
• Freshers are welcome.
• 1–2 years in BPO, tele sales, or customer service is an added advantage.

Responsibilities

• Make outbound sales calls to prospective and existing customers.
• Promote telecom plans, upgrades, bundles, and retention offers.
• Understand customer requirements and recommend suitable solutions.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer objections professionally and effectively.
• Maintain accurate records in CRM systems.
• Deliver excellent customer experience while maximizing revenue.

Skills

Verbal communication

Sales skills

Active listening

Resilience

CRM knowledge

Education

Graduates preferred

Tools

CRM software

Job description

About the Role

NTT DATA is seeking enthusiastic and customer-focused Customer Sales Executives to join our telecom sales team. This is an entry-level outbound sales role where you will engage customers in Canada, promote telecom products and services, and drive sales through effective communication and consultative selling.

Key Responsibilities

• Make outbound sales calls to prospective and existing customers.
• Promote telecom plans, upgrades, bundles, and retention offers.
• Understand customer requirements and recommend suitable solutions.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer objections professionally and effectively.
• Maintain accurate records in CRM systems.
• Deliver excellent customer experience while maximizing revenue.

Required Skills

• Excellent verbal communication with a clear and neutral English accent.
• Strong sales and persuasion skills.
• Customer-focused approach with active listening abilities.
• Resilience and confidence in handling rejections.
• Basic computer and CRM knowledge.

Eligibility

• Graduates preferred (flexibility based on communication skills).
• Freshers are welcome.
• 1 to 2 years of experience in BPO, tele sales, or customer service is an added advantage.

Shift & Benefits

• US/Canada Night Shift
• 100% Work from Office
• Company-provided transportation for night shifts
• Paid training, medical benefits, career growth opportunities, rewards & recognition programs, and a supportive global work environment.