Hiring For Experienced Process Coach-RCM Operation@ Technopark

Prochant; Thiruvananthapuram; In loco; INR 700.000 - 900.000; Tempo pieno

Descrizione del lavoro

Prochant seeks a Training and Coaching Specialist to deliver engaging sessions on RCM processes and best practices for new hires and existing staff.

Responsibilities include designing materials, evaluating effectiveness, and collaborating with operations and quality teams to close skill gaps while maintaining records and providing floor support.

Competenze

• Minimum 4+ years in end-to-end Revenue Cycle Management (US Healthcare).
• Strong knowledge in billing, payment posting, denial management, and AR follow-up.
• Excellent communication, coaching, and presentation skills.
• Ability to manage multiple batches and deliver coached training sessions.
• Prior experience as a Process Coach or RCM Trainer preferred.

Mansioni

• Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices.
• Design, develop, and update training materials, process documents, and assessments.
• Evaluate training effectiveness and gather feedback for continuous improvement.
• Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities.
• Provide ongoing floor support for process clarifications and performance enhancement.
• Maintain accurate training and coaching records and performance reports.

Conoscenze

RCM knowledge

Billing

Denial management

AR follow-up

Communication

Coaching

Presentation

Descrizione del lavoro

Role & responsibilities

• Conduct engaging training and coaching sessions for new hires and existing employees on RCM processes, tools, and best practices.
  
• Design, develop, and update training materials, process documents, and assessments.
  
• Evaluate training effectiveness and gather feedback for continuous improvement.
  
• Collaborate with operations and quality teams to identify training needs, skill gaps, and coaching opportunities.
  
• Provide ongoing floor support for process clarifications and performance enhancement.
  
• Maintain accurate training and coaching records and performance reports.
  

Preferred candidate profile

• Minimum 4+ years of experience in end-to-end Revenue Cycle Management (US Healthcare).
  
• Strong knowledge in billing, payment posting, denial management, and AR follow-up.
  
• Excellent communication, coaching, and presentation skills.
  
• Ability to manage multiple batches and deliver impactful coaching/training sessions.
  
• Prior experience as a Process Coach or RCM Trainer is highly preferred

Contact details:

Nikitha Isaac V S-Senior HR Specialist

8248927284