Associate Director - RCM Training (US Healthcare)

IKS Health Limited.; Coimbatore District; Presencial; INR 1.500.000 - 2.600.000; Jornada completa

Descripción de la vacante

IKS Health Limited. seeks an experienced Training Manager to develop bespoke training material and delivery methods for new hires and ongoing staff initiatives.

You will identify training needs, design programs, and deliver within timelines, coordinating with Operations and tracking progress with reports and dashboards for stakeholders.

Formación

• Bachelor's degree or related area required; MBA preferred.
• TTT Certification preferred.
• 10+ years in training with team leadership, content design & delivery.
• Knowledge of US Healthcare and RCM is advantageous.

Responsabilidades

• Develop bespoke training material and delivery methods for new hires and initiatives.
• Identify training needs and devise improvement plans using coaching and e-learning.
• Deliver training programs within specified timelines and track progress.
• Coordinate with Operations for implementation and maintain records.
• Monitor trainee progress and provide feedback to managers.
• Create reports and dashboards for stakeholders.
• Play an active role in training the Trainers.
• Ensure materials are current, accurate and effective.
• Identify opportunities from operational changes or industry trends.

Conocimientos

Training design

Team management

Content delivery

e-learning

Instructional design

Communication

Educación

Bachelor's degree

MBA

Herramientas

Articulate 360

PowerPoint

Excel

Descripción del empleo

Role & responsibilities:

• Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff.
• Identify training needs and devise improvement plans thru Innovative Coaching techniques/refreshers/Classroom / e-learning based Training techniques.
• Deliver relevant training programs under specified timelines. Ensure individual and organization wide training needs are fulfilled.
• Coordinate with Operations for successful implementation of training modules. Closely track progress and maintain records of all training activities.
• Monitor trainees progress and provide feedback to them and their managers on an ongoing basis from the classroom to the OJT Floor.
• Creating reports and training dashboards for the stakeholders.
• To play an active role in training the Trainers.
• Conduct RCA & Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts or facilitates required and recommended training sessions.
• Ensures that training milestones and goals are met
• Prepares and implements training budget.
• Performs other related duties as assigned.

Preferred candidate profile:

• A Bachelor's degree or related area is a must. MBA/Post graduate degree is preferred.
• TTT Certified is preferred .
• Knowledge of Articulate 360, Instructional Designing (ADDIE, Blooms Level), Transition are an added advantage .
• At least 10+ years of experience in training with a minimum of 4-5 years includes managing a team, design & delivery of content, facilitating programs, e-learning, digitization are preferable.
• Well versed with US Healthcare, end to end knowledge of RCM.
• Expert level proficiency in core healthcare revenue cycle functions. especially AR & Billing.
• Strong work exposure to physician billing. Experience in hospital billing will be an added advantage.
• Certifications in medical billing/coding preferred.
• Excellent interpersonal, oral, and written communication skills.
• Ownership driven and results oriented.
• Strong Microsoft/ Google Office skills, specifically Excel and PowerPoint.