Helpdesk Engineer - Printing Support

NXP Semiconductors; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading technology company in India is seeking an individual responsible for managing and maintaining enterprise print infrastructure. The role involves ensuring availability, performance, and security of services while managing print servers and printer deployments. Candidates should have a Bachelor’s degree in IT or a related field, with 3-6 years of relevant experience. Key skills include enterprise print management, scripting abilities in PowerShell, and an understanding of ITIL processes.

Qualifications

• 3–6 years of experience in systems administration or infrastructure support.

Responsibilities

• Manage enterprise print servers and printer deployments.
• Implement and maintain backup and recovery strategies.
• Monitor system performance and generate usage reports.
• Collaborate with IT teams for integration and automation.
• Participate in audits and ensure compliance with data governance.

Skills

Enterprise print management tools

Scripting skills (PowerShell)

DFS and SMB protocols

ITIL processes

Education

Bachelor’s degree in IT or related field

Job description

Job Summary

Responsible for managing and maintaining enterprise print infrastructure, ensuring availability, performance, and security of services.

Key Responsibilities

• Manage enterprise print servers, printer deployments via GPO, and driver updates, familiar with Cannon-Uniflow tools.
• Implement and maintain backup and recovery strategies for shared data.
• Monitor system performance and generate usage reports.
• Collaborate with other IT teams for integration and automation.
• Participate in audits and ensure compliance with data governance policies.

Required Skills

• Experience with DFS, SMB protocols, and enterprise print management tools.
• Scripting skills (PowerShell preferred) for automation and reporting.
• Understanding of ITIL processes and change management.

Qualifications

• Bachelor’s degree in IT or related field.
• 3–6 years of experience in systems administration or infrastructure support.