Healthcare Counsellor

Dr Agarwals Eye Hospital; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Dr Agarwals Eye Hospital in Bengaluru is seeking an experienced healthcare sales professional to join our ophthalmic products team. You will provide expert patient counseling, conduct product demonstrations, and train customers to understand features and benefits.

You will build strong relationships, identify upsell opportunities, and work with diverse customers to promote satisfaction and loyalty in a dynamic ophthalmology environment.

Qualifications

• 5-10 years of experience in healthcare sales or related field (ophthalmology).
• Strong knowledge of eye care products, treatments, and technologies.
• Excellent counselling skills with ability to build rapport with patients from diverse backgrounds.

Responsibilities

• Provide expert patient counseling on ophthalmic products and services to promote customer satisfaction and loyalty.
• Develop strong relationships with customers through effective communication, empathy, and problem-solving skills.
• Conduct product demonstrations, trials, and training sessions for customers to ensure they understand the features and benefits of our offerings.
• Identify opportunities to upsell or cross-sell relevant products or services based on customer needs.

Skills

Healthcare sales

Ophthalmic product knowledge

Counselling skills

Job description

Roles and Responsibilities :

• Provide expert patient counseling on ophthalmic products and services to promote customer satisfaction and loyalty.
• Develop strong relationships with customers through effective communication, empathy, and problem-solving skills.
• Conduct product demonstrations, trials, and training sessions for customers to ensure they understand the features and benefits of our offerings.
• Identify opportunities to upsell or cross-sell relevant products or services based on customer needs.

Job Requirements :

• 5-10 years of experience in healthcare sales or related field (ophthalmology).
• Strong knowledge of eye care products, treatments, and technologies.
• Excellent counselling skills with ability to build rapport with patients from diverse backgrounds.