Health Counsellor

Satya Skin & Hair Solutions; Delhi; On-site; INR 500,000 - 900,000; Full time

Job summary

Satya Skin & Hair Solutions in Delhi is seeking a patient counsellor with experience in healthcare sales to guide clients through skin and hair treatment options and convert consultations into personalized packages.

You will follow up with patients to ensure satisfaction, maintain accurate CRM records, coordinate with doctors and therapists, and strive to meet monthly sales and patient satisfaction targets with an ethical, patient‑first approach.

Qualifications

• 2–4 years of experience in counselling, healthcare sales, aesthetics, dermatology, cosmetology, or wellness.
• Excellent communication, counselling, and sales skills.
• Strong customer relationship management and follow-up abilities.
• Experience with CRM software is preferred.

Responsibilities

• Conduct skin & hair treatment consultations and recommend personalized treatment plans.
• Convert consultations into treatment packages while maintaining a patient-first approach.
• Follow up with patients to ensure satisfaction and long-term engagement.
• Maintain accurate CRM records and coordinate with doctors and therapists.
• Achieve monthly sales and patient satisfaction targets.

Skills

Counselling

Communication

Sales skills

CRM experience

Tools

CRM software

Job description

Are you passionate about patient counselling and healthcare sales? Join our team and help patients achieve confidence through ethical skin & hair treatment consultations.

Key Responsibilities:

1. Conduct skin & hair treatment consultations and recommend personalized treatment plans.
2. Convert consultations into treatment packages while maintaining a patient-first approach.
3. Follow up with patients to ensure satisfaction and long-term engagement.
4. Maintain accurate CRM records and coordinate with doctors and therapists.
5. Achieve monthly sales and patient satisfaction targets.

Requirements:

1. 2–4 years of experience in counselling, healthcare sales, aesthetics, dermatology, cosmetology, or wellness.
2. Excellent communication, counselling, and sales skills.
3. Strong customer relationship management and follow‑up abilities.
4. Experience with CRM software is preferred.