Head of Programme Delivery & Customer Success - WTF Reboot

Witness the Fitness; Dadri; Vor Ort; INR 2.000.000 - 3.000.000; Vollzeit

Zusammenfassung

Witness the Fitness is seeking a Head of Programme Delivery & Customer Success for WTF Reboot in Noida. You will own end-to-end corporate wellness deployments across India, including on-site gyms, screening, app challenges, and HR dashboards, ensuring on-time delivery and renewals.

You will lead the delivery and account-management teams, drive renewal rates across 30+ corporate clients, and partner with HR heads to report outcomes (weight, HbA1c, engagement) and support expansion opportunities.

Qualifikationen

• 6–11 years running corporate wellness / benefits delivery or customer success for 30+ corporate accounts
• Proven renewals experience and ability to quote renewal rates
• Strong leadership and cross-functional collaboration with HR heads

Aufgaben

• Deliver every WTF Reboot programme on time: screening camps, on-site gyms, gym access, app challenges and HR dashboards.
• Prepare participation and outcomes reports (weight, HbA1c, engagement) and conduct quarterly reviews with HR heads.
• Lead the delivery and account-management team for renewals and expansion across client portfolio

Kenntnisse

Client relationship management

Renewals management

Corporate wellness

Account expansion

Jobbeschreibung

Head of Programme Delivery & Customer Success - WTF Reboot

About WTF Reboot

WTF Reboot (wtfreboot.com) is WTF's corporate wellness and HR vertical: one contract for everything an HR head buys for employee health and engagement - access to ~270 WTF gyms, on-site office gyms (designed, equipped and run by WTF), Metaboliq doctor-led metabolic screening and weight-loss programmes, a digital fitness app with challenges, and an agentic HR + rewards layer. No one else in India combines physical gyms, equipment, a medical weight-loss programme, digital fitness and HR tools. Goal: 100 crore of revenue in the next 6 months. We are hiring the founding team.

Only for people who have delivered wellness / benefits programmes for corporate clients and owned renewals. Not for call-centre support roles.

The goal: Help take WTF Reboot to 100 crore of revenue in 6 months by delivering so well that every account renews and expands.

What you own

• Deliver every WTF Reboot programme on time: screening camps, on-site gyms, gym access, Metaboliq enrolments, app challenges and HR dashboards.
• Participation, outcomes reports (weight, HbA1c, engagement) and quarterly reviews with HR heads.
• Renewals and expansion; lead the delivery and account-management team.

Who fits

• 6-11 years running corporate wellness / benefits delivery or customer success for 30+ corporate accounts, with renewal rates you can quote.

Work: Sector 9, Noida (head office) + client meetings across India full-time CTC 20-30 LPA + up to 6 LPA on renewals and expansion.