HR Operations Manager / HR Generalist - Hire To Retire (WTF, Noida)

Witness the Fitness; Dadri; Presencial; INR 1.000.000 - 1.600.000; Jornada completa

Descripción de la vacante

Witness the Fitness is seeking an HR Generalist to own the complete employee lifecycle, from joining to exit, covering about 1,000 frontline staff across 60 gyms and the Noida head office. This full-time, on-site role demands meticulous HRMS management, payroll coordination and strict adherence to policies.

You will implement and audit HR SOPs, handle grievances, and ensure timely F&F settlements while maintaining compliance across PF/ESIC and regulatory requirements.

Formación

• 5–10 years in HR operations or as HR generalist, owning joining to exit across multi-site frontline workforce.
• Experience handling joining to exit tasks for 300–1,000+ frontline staff across 60 gyms and Noida HQ.
• On-site problem solving with frontline employees, from joining to exit.

Responsabilidades

• Own joining-to-exit lifecycle for 300–1,000+ frontline staff across multiple sites (retail, gyms, hospitality).
• Manage joining documents, background checks, KYC, payroll inputs, attendance and exits with timely updates.
• Maintain HRMS hygiene: accurate records, headcount, grievances and F&F processing.
• Develop, roll out and audit HR policies and SOPs across 60 gyms (leave, attendance, grooming, POSH, exits).
• Handle disciplinary actions, notices and exit processes with due process.

Conocimientos

HR operations

HR generalist

Payroll processing

PF ESIC compliance

Grievance handling

Herramientas

HRMS system

Payroll software

Descripción del empleo

About WTF

WTF is a group of 11 businesses: 60 premium gyms of our own across Delhi NCR, ~200 partner gyms (WTF Powered), WTF Academy, Metaboliq, WTF Equipment, WTF Reboot and more, with 85,000+ members. Our head office in Sector 9, Noida watches over every gym and every member, all day.

For HR generalists who have owned the full employee lifecycle, joining to exit, for a multi-site frontline workforce. Not for pure recruiters, HRBP-only or policy-only profiles.

The job

You own every WTF employee from the day they accept the offer to the day they leave: the systems, the process, the SOPs, the paperwork, the compliance and the daily grievances. About 1,000+ frontline people across 60 gyms and the Noida head office: trainers, front desk, gym sales, housekeeping and technicians.

What you own

• Joining: offer and appointment letters, joining documents and KYC, background verification, employment agreements e-signed, HRMS profile, biometric enrolment, ID card and uniform; every joiner live within 48 hours.
• Agreements: employment, consultant, trainer revenue-share and NDA; versions, renewals and records.
• Attendance and payroll inputs: biometric attendance, leave, late marks, incentives and deductions sent to payroll clean and on time; missing punches and buddy punching caught.
• HRMS hygiene: every employee record, document and status correct in the HRMS; HR MIS on headcount, attrition, grievance and exit TAT.
• Policies and SOPs: write, roll out and audit HR policies and SOPs across 60 gyms: leave, attendance, grooming, discipline, POSH, exits.
• Statutory compliance: PF and ESIC registrations and challans, PT, LWF, Shops & Establishment, registers and due dates; inspection-ready.
• Daily grievances: one channel, an SLA, escalation and closure for staff issues across 60 gyms; spot the patterns gym by gym.
• Discipline: warnings, show-cause notices, enquiries and terminations with due process.
• Exit: resignations, notice and buyout, exit interviews, asset recovery, access removal, full-and-final settlement on time, experience letters, absconding cases.

What we measure you on

• Every joiner documented, verified and on HRMS within 48 hours
• 100% of PF and ESIC paid and filed by the due date
• Grievances closed within the SLA
• F&F closed on time with 100% of assets recovered
• SOPs adopted and audited at every gym

Who fits

• 5-10 years in HR operations or as an HR generalist, owning joining to exit yourself for 300-1,000+ frontline staff across many sites: retail, QSR, hotels, gyms, quick commerce, logistics or staffing.
• You can quote your numbers: headcount, sites, joiners and exits a month, grievance and F&F TAT.
• You visit gyms, sit with an angry employee and fix the problem yourself.

Selection

a practical round: joining documents with planted errors, a grievance case, a PF/ESIC question and an F&F to compute.

Work

WTF Head Office, Sector 9, Noida + regular gym visits across Delhi NCR full-time, on-site 6 days CTC 10-16 LPA.