Head Of Presales & Solutions

ESP Engineered; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

ESP Engineered in Mumbai is seeking an expert to design and build the Pre-Sales function from scratch. You will allocate capacity, set engagement models, and define deal thresholds while overseeing high-value projects and technical solutions.

Your role involves building a technical playbook, guiding Proof of Concepts, and running quarterly briefings with leading OEMs. This position is tailored for someone with a strategic mindset and strong technical acumen to lead in a rapidly evolving IT lifecycle environment.

Responsibilities

• Design and build the Pre-Sales function from scratch.
• Allocate Pre-Sales capacity across Enterprise and Channel motions.
• Set the engagement model — ticket-based engagement, no informal requests.
• Define the deal-size threshold for Pre-Sales engagement.
• Govern Proof of Concepts — POCs are expensive.
• Lead technical solutioning for the largest deals.
• Coordinate with Services & Support Head on boundaries.
• Build the technical playbook library.
• Run quarterly OEM technical briefings.

Job description

Comprint Tech Solutions is a Mumbai-headquartered IT lifecycle company operating across the full Procure → Deploy → Manage → Extend → Retire spectrum. The organisation is bootstrapped, profitable, and on an IPO-track trajectory.

Comprint operates eight sub-brands across the lifecycle: Serverstore (new OEM hardware), Refurbr (certified refurbished), Rentr (rentals and leasing), Troubleshootr (AMC and FMS), Maxtone (spares and components), Ecotribe (ITAD and recycling), Host360 (cloud and data centre hosting), and BreakITdown (media property).

Comprint is a Platinum Partner to HPE across servers, storage, and networking, and an authorised partner to Dell, ASUS, LG, MAXHUB, Intel, AMD, Samsung, Micron, Seagate, and 30+ other Tier-1 OEMs. The organization serves enterprise customers across BFSI, IT/ITeS, manufacturing, healthcare, education, and government, with a 6,000+ partner ecosystem driving pan-India reach.

Key Responsibilities

• Design and build the Pre-Sales function from scratch.
• Allocate Pre-Sales capacity across Enterprise and Channel motions. Defend capacity allocation against pressure from either VP.
• Set the engagement model — ticket-based engagement, no informal requests, all work scoped and tracked.
• Define the deal-size threshold for Pre-Sales engagement (recommendation: deals above ₹50L). Review quarterly.
• Govern Proof of Concepts — POCs are expensive (40–80 engineer-hours each). Joint approval with the relevant GTM VP. Only for deals with commercial commitment.
• Lead technical solutioning for the largest deals — multi-Cr deals where the Head's personal involvement is warranted.
• Coordinate with Services & Support Head on the boundary between Pre-Sales work and L3 technical escalation work. Pre-Sales is not a tech escalation team.
• Build the technical playbook library — reference architectures, BOM templates, RFP response templates, POC frameworks.
• Run quarterly OEM technical briefings — HPE, Dell, ASUS, Cisco, NetApp, others — to keep the team current.