Head of Live studio and Operations

ESP Engineered; Kozhikode district; On-site; INR 700,000 - 1,200,000; Full time

Job summary

ESP Engineered in Kozhikode district, Kerala, is seeking a Head of Live Operations & Broadcasting to oversee live and recorded sessions. You will lead the Live Operations team, ensuring smooth execution of classes while managing schedules and workflows. Candidates should have 2–3 years of experience in live operations or broadcast management, with strong leadership and communication skills. This is an excellent opportunity to enhance the live experience in an educational environment.

Qualifications

• Minimum 2–3 years of experience in live operations, studio coordination, or broadcast management.
• Proven ability to handle fast-paced operations.
• Good understanding of live streaming or broadcasting processes.

Responsibilities

• Lead and supervise the Live Operations team and Video Editors.
• Oversee the daily schedule of live classes and coordinate technical, academic, and content teams.
• Monitor live sessions and ensure adherence to quality standards.
• Identify and resolve workflow issues swiftly.

Skills

Leadership

Operational coordination

Live streaming processes understanding

Communication skills

Problem-solving skills

Job description

The Head of Live Operations & Broadcasting will oversee the day-to-day functioning of live and recorded sessions, ensuring smooth execution, punctuality, and professional standards. This role requires strong leadership, operational coordination, and the ability to lead a team that manages multiple live classes and events efficiently.

Key Responsibilities

• Lead and supervise the Live Operations team and Video Editors responsible for all live and recorded sessions.
• Oversee the daily schedule of live classes, ensuring every session starts and runs on time.
• Coordinate with technical, academic, and content teams to ensure seamless session execution.
• Monitor live sessions in real time, ensuring adherence to quality and operational standards.
• Identify and resolve any workflow or coordination issues swiftly to avoid session disruptions.
• Track and improve team performance, response time, and operational efficiency.
• Ensure documentation, reporting, and escalation protocols are consistently followed.
• Plan and execute strategies to enhance the overall live experience for students and faculty.

Candidate Requirements

• Minimum 2–3 years of experience in live operations, studio coordination, or broadcast management (preferably in education, media, or digital platforms).
• Strong leadership and team management skills with proven ability to handle fast-paced operations.
• Good understanding of live streaming or broadcasting processes (no hands-on technical expertise required).
• Excellent communication, coordination, and problem-solving skills.
• Experience managing schedules, operational workflows, and cross-team coordination.

Preferred Backgrounds

Candidates who have previously worked in live operations, studio coordination, production control, or content operations —especially in education, edtech, or news media environments —will be preferred.