Responsibilities
- Define and execute the global digital marketing strategy across multiple regions and markets.
- Own digital acquisition, subscriber growth, revenue, and profitability targets across all assigned markets.
- Develop market-specific strategies based on business potential, customer behavior, carrier capabilities, and economics.
- Identify new growth opportunities across channels, markets, products, and partners.
- Ensure marketing investments are optimized to maximize revenue and return on investment.
Performance Marketing
- Lead and optimize large-scale performance marketing campaigns, with strong expertise in:
- Google Ads, including Search, Display, App Campaigns, Performance Max, YouTube, and other relevant formats.
- Affiliate and performance marketing networks.
- Paid social and other digital acquisition channels.
- Define and monitor key performance metrics including CAC, CPA, conversion rate, subscriber acquisition, ARPU, retention, LTV, ROI, and contribution margin.
- Continuously optimize campaigns, targeting, creatives, landing pages, and user journeys.
- Work with platform partners and account managers to improve campaign performance and unlock new growth opportunities.
VAS and DCB Marketing
- Develop and execute digital acquisition strategies for VAS services on DCB-based subscription services.
- Understand the complete DCB user journey, including:
User acquisition.
MSISDN identification and authentication.
Consent and subscription flows.
Renewals, churn, and retention.
- Optimize marketing campaigns based on the economics and operational constraints of DCB services.
- Work closely with business and product teams to improve conversion and subscriber lifetime value.
- Ensure compliance with operator, regulatory, and partner requirements related to DCB marketing and customer consent.
- Lead, mentor, and develop a team of digital marketers across different regions.
- Set clear goals, KPIs, and accountability mechanisms for the team.
- Build strong capabilities in performance marketing, analytics, optimization, and experimentation.
- Establish standardized processes, dashboards, and best practices that can be applied globally.
- Drive a culture of ownership, data-driven decision-making, continuous learning, and performance improvement.
Stakeholder Management
- Work closely with regional business teams to align marketing plans with revenue and growth objectives.
- Manage relationships with telecom operators, affiliate partners, agencies, advertising platforms, and other external partners.
- Engage with Google Account Managers and other affiliate representatives across different regions to improve account performance and access new opportunities.
- Collaborate with finance teams on budget planning, forecasting, cost tracking, and ROI measurement.
- Work closely with product, technology, analytics, and operations teams to resolve issues impacting marketing performance.
Budget and Revenue Ownership
- Own and manage significant digital marketing budgets across multiple markets.
- Ensure agreed revenue and acquisition targets are achieved within defined CAC, CPA, and profitability thresholds.
- Allocate budgets dynamically across markets and channels based on performance and return.
- Build revenue forecasts and marketing investment plans.
- Identify underperforming campaigns and take timely corrective action.
- Present marketing performance, business outcomes, risks, and growth opportunities to senior leadership.
Analytics and Optimization
- Define dashboards and reporting frameworks for monitoring marketing and business performance.
- Analyze the complete funnel from impression and click through subscription, billing, retention, and revenue.
- Use cohort analysis, attribution, LTV, and retention analysis to improve investment decisions.
- Drive continuous experimentation through A/B testing of creatives, targeting, landing pages, subscription flows, and offers.
- Work with data and technology teams to improve tracking, attribution, and campaign measurement.
Qualifications
- Experience across Asia, Africa, Middle East or Latin America.
- Familiarity with paid social, analytics/attribution platforms and marketing automation.
- Exposure to AI-driven marketing optimization and predictive analytics.
Required Skills
- 15+ years of experience in digital/performance marketing, preferably in a global or multi-market environment.
- Mandatory experience in VAS and Direct Carrier Billing (DCB) and telecom-based subscription businesses.
- Proven track record of driving revenue, customer acquisition and growth through performance marketing.
- Strong expertise in Google Ads, affiliate marketing and digital acquisition across multiple markets.
- Experience managing large marketing budgets, optimizing channel investments