Head_IT Infrastructure & Operations

Anlage Infotech; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Anlage Infotech is seeking an IT Infrastructure & Operations Leader to guide enterprise-wide IT infrastructure, cloud operations, network security, data center management, IT service management, and end-user computing.

The ideal candidate will have extensive experience in managing large-scale IT environments within Software, IT Services, KPO, or BPO organizations, with a strong focus on operational excellence, security, governance, and business continuity.

Qualifications

• 18-25 years of overall IT experience.
• Minimum 10+ years in senior IT Infrastructure / IT Operations leadership roles.
• Experience leading large infrastructure teams in Software, IT Services, KPO, or BPO.

Responsibilities

• Define and execute the enterprise IT Infrastructure and Operations strategy aligned with business objectives.
• Lead Infrastructure Architecture, Cloud Operations, Network & Security, Data Center Operations, and End User Computing teams.
• Drive modernization initiatives across on-premise and cloud infrastructure while ensuring high availability, scalability, and security.
• Establish governance, infrastructure standards, operational processes, and best practices across the organization.
• Ensure robust data governance, intellectual property protection, and compliance with organizational security policies.
• Lead disaster recovery planning, business continuity initiatives, and infrastructure resilience programs.
• Manage vendor relationships, technology partners, infrastructure budgets, and strategic investments.
• Drive automation, operational efficiency, capacity planning, performance optimization, and continuous service improvement.
• Collaborate with business leaders to deliver reliable, secure, and scalable technology services.
• Lead incident, problem, change, asset, and service management in line with ITIL best practices.

Job description

Head IT Infrastructure & Operations

Location: Mumbai

Experience: 18 - 25 Years

Qualification: B.E. / B.Tech

Joining Preference: Immediate Joiners / Candidates serving up to 60 days' notice

Job Summary

We are seeking an accomplished IT Infrastructure & Operations Leader to lead enterprise-wide IT infrastructure, cloud operations, network security, data center management, IT service management, and end-user computing. The ideal candidate will have extensive experience in managing large-scale IT environments within Software, IT Services, KPO, or BPO organizations, with a strong focus on operational excellence, security, governance, and business continuity.

Key Responsibilities

• Define and execute the enterprise IT Infrastructure and Operations strategy aligned with business objectives.


• Lead Infrastructure Architecture, Cloud Operations, Network & Security, Data Center Operations, and End User Computing teams.


• Drive modernization initiatives across on-premise and cloud infrastructure while ensuring high availability, scalability, and security.


• Establish governance, infrastructure standards, operational processes, and best practices across the organization.


• Ensure robust data governance, intellectual property protection, and compliance with organizational security policies.


• Lead disaster recovery planning, business continuity initiatives, and infrastructure resilience programs.


• Manage vendor relationships, technology partners, infrastructure budgets, and strategic investments.


• Drive automation, operational efficiency, capacity planning, performance optimization, and continuous service improvement.


• Collaborate with business leaders to deliver reliable, secure, and scalable technology services.


• Lead incident, problem, change, asset, and service management in line with ITIL best practices.

Required Skills

Infrastructure & Cloud

• Extensive experience designing and managing enterprise-scale IT infrastructure.


• Strong expertise in AWS, Microsoft Azure, or Google Cloud Platform (GCP).


• Experience with hybrid cloud environments, cloud migration, and cloud cost optimization.


• Strong exposure to on-premise server infrastructure and enterprise data centers.

Network & Security

• Strong knowledge of LAN, WAN, VPN, Firewalls, Load Balancers, Network Monitoring, and Zero Trust Architecture.


• Experience implementing enterprise security controls and infrastructure security best practices.

Data Center & Virtualization

• Expertise in VMware, Hyper-V, virtualization technologies, storage solutions (SAN/NAS), backup, disaster recovery, and high availability.

Automation & Monitoring

• Experience with infrastructure monitoring tools such as SolarWinds, Nagios, or equivalent.


• Hands‑on experience with automation tools including Ansible, Terraform, PowerShell, and Python scripting.

IT Service Management

• Strong understanding of ITIL processes including Incident, Problem, Change, Asset, and Service Management.


• Experience working with enterprise ITSM platforms.

End User Computing

• Experience managing Desktop Support, Endpoint Management, VDI environments, MDM solutions, and Remote Support technologies.

Governance & Compliance

• Strong knowledge of ISO 27001, GDPR, infrastructure governance, audit controls, and regulatory compliance.


• Experience implementing data governance and intellectual property protection controls.

Business Continuity

• Expertise in Capacity Planning, Performance Optimization, Disaster Recovery (DR), and Business Continuity Planning (BCP).

andidate Profile

• 18 - 25 years of overall IT experience.


• Minimum 10+ years in senior IT Infrastructure / IT Operations leadership roles.


• Experience leading large infrastructure teams within Software, IT Services, KPO, or BPO organizations.


• Strong leadership, stakeholder management, strategic planning, and decision‑making capabilities.


• Excellent communication and people management skills.

Preferred Skills

• Enterprise Infrastructure Architecture


• Cloud Transformation Programs


• DevOps & Infrastructure Automation


• Cybersecurity Governance


• Infrastructure Modernization


• Vendor & Partner Management


• Digital Transformation Initiatives