IT Manager- (Infra, Cloud, Support, Security Ops)

Kiya.ai; Navi Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Kiya.ai in Navi Mumbai seeks a Head of IT / IT & Infrastructure Manager to oversee day-to-day IT operations, infrastructure, and security for a growing FinTech. You will ensure uptime, scalable platforms, and regulatory readiness while supporting rapid business expansion.

You will lead IT teams and work with product, engineering, and business units. Responsibilities include managing cloud environments (AWS/Azure), networks, compliance audits (RBI/ISO/PCI), vendor management, and cost

Qualifications

• Strong hands-on experience in Cloud (AWS/Azure), Networking, Security, ITSM.
• Exposure to BFSI systems and regulatory environments.
• Execution-focused, problemsolving mindset.

Responsibilities

• IT Operations & Delivery: Manage IT infrastructure, cloud environments, networks, and workplace systems.
• Security & Compliance Execution: Implement security controls, audits, vulnerability management, and regulatory requirements.
• Team & Vendor Management: Lead IT admins, cloud engineers, and support teams; manage costs and vendor relationships.
• Collaboration: Work with Product, Engineering, and Business teams to translate requirements into reliable IT solutions.

Skills

Cloud (AWS/Azure), Networking, ITSM

Regulatory exposure (BFSI)

Execution oriented, problem solving

Education

B.E. / B.Tech / MCA

Job description

Dear Candidate,

Greetings!

Enclosed below the JD-

Job Title: Head of IT / IT & Infrastructure Manager
Experience: 1216 years
Team Size: 10–30 (Infra, Cloud, Support, Security Ops)

Role Purpose

Lead daytoday IT operations and infrastructure for a growing FinTech, ensuring stable platforms, strong security, and regulatory readiness while supporting rapid business expansion.

Job Location- Navi Mumbai (Airoli)

Key Responsibilities

IT Operations & Delivery

• Manage IT infrastructure, cloud environments, networks, and workplace systems
• Ensure uptime, monitoring, incident management, and SLA adherence
• Support application hosting for CBS, LOS/LMS, Payments, APIs, and internal tools

Security & Compliance Execution

• Implement security controls, audits, vulnerability management, and regulatory requirements
• Support RBI, ISO, PCI audits under guidance from CTO / Risk teams

Team & Vendor Management

• Manage IT admins, cloud engineers, and support teams
• Work with cloud providers, security vendors, and system integrators
• Track IT costs, licenses, and optimize spend

Collaboration

• Work closely with Product, Engineering, and Business teams
• Translate operational requirements into reliable IT solutions

Required Skills

• Strong handson experience in Cloud (AWS/Azure), Networking, Security, ITSM
• Exposure to BFSI systems and regulatory environments
• Executionfocused, problemsolving mindset

Qualification

• B.E. / B.Tech / MCA
• Prior role as IT Manager / Infra Lead / Tech Ops Manager

Regards,

Human Resource