HCLTech Walk-In Interview for Freshers in Noida – 14th & 15th October 2026

EXL; India; Sur place; INR 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Two-way cab facility

Résumé du poste

HCLTech is conducting a walk-in recruitment drive for freshers for the position of Customer Care Representative – Voice Process in Noida. Eligible candidates with good communication skills can attend the walk-in interview on 14th or 15th October 2026.

Selected candidates will handle inbound calls for US/UK processes, provide professional customer support as per guidelines, and start a career in voice-based customer service at an on-site workplace in Sector 60, Noida.

Qualifications

• Any eligible undergraduate or graduate degree may apply.
• Regular students are not eligible.
• Law graduates are not eligible.
• B.Tech, M.Tech, BCA and MCA candidates are not eligible.
• Strong verbal and written communication skills required.

Responsabilités

• Handle inbound customer calls and respond to customer queries professionally.
• Follow the prescribed call flow, process guidelines, and client requirements.
• Provide accurate information and resolve customer concerns during the first interaction where possible.
• Escalate complex or unresolved issues according to procedures.
• Maintain call quality and follow break schedules.
• Update escalation logs and complaint trackers.

Connaissances

English communication

Telephone etiquette

Empathy

Problem-solving

Customer handling

Voice-based support

Formation

Undergraduate or Graduate degree

Description du poste

Company Name: HCLTech Job Role: Customer Care Representative / Customer Support Executive Job Location: Sector 60, Noida, Uttar Pradesh Job Type: Full-Time Work Mode: On-site Experience: Freshers Interview Dates: 14th October 2026 and 15th October 2026 Walk-In Timing: 11:00 AM to 2:00 PM Interview Mode: Direct Walk-In Interview

Job Overview

HCLTech is conducting a walk-in recruitment drive for freshers for the position of Customer Care Representative – Voice Process in Noida. Eligible undergraduate and graduate candidates with excellent communication skills can attend the walk-in interview on 14th or 15th October 2026.

Selected candidates will handle inbound customer calls for US/UK-based processes, respond to customer queries, and provide professional customer support according to company and client guidelines. Candidates interested in starting their careers in customer service and voice-based support can consider this opportunity.

Important: Candidates must check the eligibility criteria carefully before attending the interview.

Job Details

• Company: HCLTech
• Position: Customer Care Representative – Fresher
• Department: Customer Support / Voice Process
• Location: Noida, Uttar Pradesh
• Employment Type: Full-Time
• Workplace: On-site
• Experience Required: Freshers
• Process: US/UK Voice Process
• Interview Dates: 14th and 15th October 2026
• Interview Time: 11:00 AM–2:00 PM
• Cab Facility: Two-way cabs available, as stated in the job listing

Eligibility Criteria

Candidates should review the following eligibility requirements before attending:

• Any eligible undergraduate or graduate degree may apply, subject to the exclusions below.
• Regular students are not eligible.
• Law graduates are not eligible.
• B.Tech, M.Tech, BCA, and MCA candidates are not eligible, according to the hiring announcement.
• Candidates should possess excellent verbal and written communication skills.
• A professional telephone manner and a customer-focused attitude is required.
• Freshers interested in US/UK inbound voice support are encouraged to apply.

Roles and Responsibilities

The selected candidates will be responsible for the following duties:

1. Handle inbound customer calls and respond to customer queries professionally.
2. Follow the prescribed call flow, process guidelines, and client requirements.
3. Provide accurate information and aim to resolve customer concerns during the first interaction.
4. Escalate complex or unresolved issues according to established procedures.
5. Maintain call quality and follow assigned break schedules.
6. Update escalation logs, complaint trackers, and other relevant records.
7. Participate in feedback sessions, quality monitoring, and team activities.
8. Protect confidential customer information and follow data security policies.

Required Skills

Candidates should demonstrate:

• Strong English communication skills.
• Good listening and comprehension abilities.
• Professional telephone etiquette.
• Empathy and a helpful approach toward customers.
• Problem-solving and customer-handling skills.
• Willingness to work in a voice-based customer support environment.
• Ability to follow process instructions and maintain service quality.

Walk-In Interview Details

Eligible candidates can attend the direct walk-in interview at the following location:

Company: HCL Technologies Address: A-8 & A-9, Sector 60, Noida, Uttar Pradesh – 201301 Nearest Metro Station: Sector 59 Dates: 14th October 2026 and 15th October 2026 Timing: 11:00 AM to 2:00 PM Contact Persons: Shivangi / Urmika

Important Interview Instructions:

• Attend the interview within the specified time window.
• Do not carry a laptop to the interview, as instructed in the hiring announcement.
• Carry an updated résumé and relevant educational documents as a practical precaution.
• Confirm any additional document requirements with the recruitment team before travelling.
• Verify the interview schedule and eligibility with the recruiter if you have any doubts.