HCL DRYiCE Product _ Sr. ServiceNow Developer _Bangalore, Pune & Noida

HCLSoftware; Bengaluru; Hybride; INR 2 500 000 - 4 000 000; Plein temps

Résumé du poste

HCL Software is seeking a skilled ServiceNow Developer with 6+ years of hands-on experience to join our team. The role emphasizes ITSM, integration with external systems via REST/SOAP APIs, and scripting/configuration on the ServiceNow platform.

The candidate should have a B.Tech/B.E. in Computer Science or an equivalent practical software engineering background. Remote or hybrid work mode is offered in India, with two rounds of technical interviews (virtual then F2F).

Qualifications

• 6+ years hands-on experience as a ServiceNow Developer.
• ServiceNow ITSM expertise; SecOps knowledge preferred.
• Integration experience with REST/SOAP APIs; Integration Hub exposure.
• Familiarity with ITIL processes; SecOps desirable.
• Analytical, problem-solving and stakeholder communication skills.

Responsabilités

• Design, develop, and implement ServiceNow solutions aligned with business requirements.
• Configure and customize ITSM applications: Incident, Change, Problem, CMDB.
• Establish and maintain integrations with external systems.
• Develop and customize Business Rules, Script Includes, ACLs, and Client Scripts.
• Collaborate with stakeholders to gather requirements and translate into technical solutions.
• Ensure platform stability, performance, and adherence to best practices.
• Conduct unit testing, troubleshooting, and provide support for ServiceNow apps.
• Document technical designs, configurations, and processes.

Connaissances

ServiceNow

ITSM

REST API

SOAP API

Integration Hub

ITIL

SecOps

Scripting

CMDB

Business Rules

Formation

B.Tech/B.E. in CS or related field

Outils

Integration Hub

Description du poste

Greetings from “HCL Software” Is a Product Development Division of HCL Tech!!

“HCL Software” is a Product Division of HCL Tech: that operates its primary software business. At HCL Software we develop, market, sell and support over 20 product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.

Job Overview:

We are seeking a skilled ServiceNow Developer with 6+ years of experience to join our team. The ideal candidate will have strong hands-on experience in IT Service Management (ITSM), integrations, and proven development skills in ServiceNow scripting and configuration.

B.Tech/B.E. in Computer Science or a related technical field or proof of exceptional skills in related fields with practical software engineering experience.

Required Skills & Experience:

• 6+ Years of hands-on experience as a ServiceNow Developer.
• ServiceNow Expertise: Hands-on experience with the ServiceNow platform, particularly in ITSM modules; knowledge of the Security Operations (SecOps) suite or platform is preferred.
• Integration Experience: Proven experience integrating ServiceNow with external systems using REST/SOAP APIs. Exposure to Integration Hub is preferable.
• Process Knowledge: Familiarity with ITIL processes; knowledge of the SecOps domain would be highly desirable.
• Analytical Skills: Strong problem-solving skills and the ability to analyze complex requirements.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
• Work Mode: Remote or Hybrid Model.
• Two Rounds of Technical Interviews: The 1st round is Virtual (Video call), and the 2nd round is an F2F interview.

Key Responsibilities:

• Design, develop, and implement ServiceNow solutions aligned with business requirements.
• Configure and customize core ITSM applications, including Incident, Change, Problem, and CMDB.
• Establish and maintain integrations.
• Develop and customize the environment involving Business Rules, Script Includes, ACLs, and Client Scripts.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Ensure platform stability, performance, and adherence to best practices.
• Conduct unit testing, troubleshooting, and support for ServiceNow applications.
• Document technical designs, configurations, and processes.