Job Description – Hardware & Networking Engineer
Position: Hardware & Networking Engineer
Department: IT / Information Technology
Location: Kolkata
Experience: 4 – 8 years
CTC: 5- 10lpa (depends for relevant experience and suitability of the candidature)
Qualification: B.Tech/B.E./BCA/MCA/Diploma in Computer Science, IT, or related field
Employment Type: Full-time
Key Responsibilities
- Install, configure and maintain desktop computers, laptops, printers, scanners and other IT hardware.
- Provide hardware and software troubleshooting and technical support to employees.
- Manage and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls and network infrastructure.
- Monitor network connectivity and resolve issues related to Internet, LAN/Wi-Fi, VPN and server connectivity.
- Configure and maintain IP addressing, DHCP, DNS and basic network services.
- Maintain and troubleshoot Windows operating systems, MS Office and other business applications.
- Manage user accounts, access rights and permissions as per company requirements.
- Support CCTV, biometric/access-control systems, attendance systems and other IT-enabled devices, where required.
- Coordinate with Internet Service Providers, hardware vendors and AMC/service providers for technical issues.
- Maintain proper records of IT assets, hardware inventory, software licenses and network equipment.
- Perform regular backup, system updates, antivirus/security checks and preventive maintenance.
- Assist in installation and maintenance of IT infrastructure at office and plant locations.
- Ensure minimum downtime by responding promptly to IT/network-related incidents.
- Maintain documentation of network architecture, IP allocation, hardware and troubleshooting activities.
- Support implementation of IT security policies and basic cybersecurity practices.
- Coordinate with the central IT team for system upgrades, network expansion and new installations.
Required Technical Skills
- Strong knowledge of Computer Hardware & Troubleshooting
- Good understanding of LAN/WAN and TCP/IP
- Hands-on experience with Routers, Switches, Wi-Fi and Firewalls
- Knowledge of Windows 10/11 and Windows Server
- Basic knowledge of Active Directory, DNS and DHCP
- Knowledge of VPN and remote troubleshooting
- Experience with printer, scanner and peripheral configuration
- Knowledge of network cabling, patch panels and structured networking
- Basic understanding of IT security, antivirus and endpoint protection
- Good troubleshooting and problem-solving skills
Preferred
- Experience in a manufacturing/industrial organization or multi-location company
- Experience supporting plant/factory IT infrastructure
- Knowledge of ERP/business applications and user support
- Knowledge of CCTV, biometric and access-control systems
- Experience coordinating with vendors and AMC partners
- Certifications such as CCNA, CompTIA A+ / Network+ or Microsoft certifications would be an advantage.