Hardware Networking Specialist

Pintola; Himatnagar; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Job summary

Pintola is seeking an IT & Hardware / Surveillance Manager to oversee IT hardware, networking, CCTV surveillance and plant technology across manufacturing facilities. The role focuses on reliable IT operations, data security and rapid issue resolution.

The candidate will manage CCTV deployment, access-control systems, ERP/SAP connectivity, and coordination with vendors to ensure uninterrupted critical systems across multiple sites.

Qualifications

• B.E./B.Tech/BCA/MCA/Diploma in IT, Computer Science, Electronics, Networking or relevant discipline.

Responsibilities

• Manage desktops, laptops, printers, scanners, biometric systems and other IT hardware.
• Install, configure and maintain operating systems, software and hardware.
• Maintain LAN/WAN, switches, routers, Wi-Fi and basic network infrastructure.
• Coordinate internet, ISP and telecom-related issues.
• Maintain backup systems and ensure availability of critical business data.
• Manage user access, passwords, permissions and IT security controls.
• Support ERP/SAP connectivity and plant-level IT requirements.
• Coordinate with external IT vendors and service providers.
• Maintain IT documentation, AMC records, service reports and asset registers.
• Plan CCTV camera locations based on security, food-safety and operational requirements.
• Install, configure and maintain IP/analog cameras, NVR/DVR, monitors, storage and networking equipment.
• Ensure continuous recording and proper functioning of all critical cameras.
• Monitor CCTV uptime and immediately rectify camera/network/storage failures.
• Maintain CCTV recording retention as per company policy and applicable requirements.
• Establish surveillance coverage for production areas, warehouses, entrances, dispatch, material movement and other critical locations.
• Manage access-control systems, biometric attendance and entry systems where applicable.
• Maintain CCTV camera mapping, numbering and location records.
• Conduct regular CCTV health checks and preventive maintenance.
• Coordinate with Security, HR, Stores, Production, QA and Management for surveillance requirements.
• Ensure CCTV footage is protected against unauthorized access, deletion or tampering.
• Provide footage only against authorized management/security requirements.
• Maintain incident logs, CCTV downtime reports and corrective-action records.
• Support investigation of theft, material movement, safety incidents, quality incidents and security violations through authorized surveillance review.

Skills

CCTV/IP Camera/NVR/DVR configuration

Networking

Hardware troubleshooting

Windows server administration

IT asset management

Access-control & biometric systems

CCTV storage & backup management

Cybersecurity basics

MS Office / Excel and IT documentation

Troubleshooting

Education

B.E./B.Tech/BCA/MCA/Diploma in IT, CS, Electronics, Networking or relevant discipline

Tools

ERP/SAP connectivity

Asset management software

Security surveillance software

Job description

Department:

IT / Infrastructure / Security Systems

Designation:

IT & Hardware / Surveillance Manager

Experience:

4–8 Years

Employment Type:

Full-Time

Overview:

Responsible for managing the company’s IT hardware infrastructure, networking, systems, CCTV surveillance, access-control systems and plant technology infrastructure across manufacturing facilities. The role will ensure reliable IT operations, strong surveillance coverage, data security and rapid resolution of technical issues.

KEY RESPONSIBILITIES:

IT & HARDWARE

• Manage desktops, laptops, printers, scanners, biometric systems and other IT hardware.
• Install, configure and maintain operating systems, software and hardware.
• Manage IT assets, asset tagging, allocation and inventory records.
• Troubleshoot hardware, software, network and connectivity issues.
• Maintain LAN/WAN, switches, routers, Wi-Fi and basic network infrastructure.
• Coordinate internet, ISP and telecom-related issues.
• Maintain backup systems and ensure availability of critical business data.
• Manage user access, passwords, permissions and IT security controls.
• Support ERP/SAP connectivity and plant-level IT requirements.
• Coordinate with external IT vendors and service providers.
• Maintain IT documentation, AMC records, service reports and asset registers.

CCTV & SURVEILLANCE MANAGEMENT

• Manage complete CCTV infrastructure across all plants, warehouses, offices and critical areas.
• Plan CCTV camera locations based on security, food-safety and operational requirements.
• Install, configure and maintain IP/analog cameras, NVR/DVR, monitors, storage and networking equipment.
• Ensure continuous recording and proper functioning of all critical cameras.
• Monitor CCTV uptime and immediately rectify camera/network/storage failures.
• Maintain CCTV recording retention as per company policy and applicable requirements.
• Establish surveillance coverage for production areas, warehouses, entrances, dispatch, material movement and other critical locations.
• Manage access-control systems, biometric attendance and entry systems where applicable.
• Maintain CCTV camera mapping, numbering and location records.
• Conduct regular CCTV health checks and preventive maintenance.
• Coordinate with Security, HR, Stores, Production, QA and Management for surveillance requirements.
• Ensure CCTV footage is protected against unauthorized access, deletion or tampering.
• Provide footage only against authorized management/security requirements.
• Maintain incident logs, CCTV downtime reports and corrective-action records.
• Support investigation of theft, material movement, safety incidents, quality incidents and security violations through authorized surveillance review.

MANAGEMENT & CONTROL

• Develop IT and surveillance preventive-maintenance plans.
• Maintain critical-spares inventory for IT and CCTV systems.
• Prepare monthly IT/CCTV performance reports.
• Track downtime and ensure timely closure of technical complaints.
• Manage external AMC/service partners.
• Recommend system upgrades, replacements and technology improvements.
• Ensure compliance with company IT policies, cybersecurity controls and confidentiality requirements.
• Maintain emergency support for critical plant IT and surveillance failures.

KEY KPIs

• IT system uptime
• CCTV uptime
• Network uptime
• Average complaint resolution time
• Preventive maintenance compliance
• Critical system downtime
• IT asset accuracy
• CCTV coverage and recording availability
• Backup compliance
• Cybersecurity compliance

REQUIRED SKILLS

• CCTV/IP Camera/NVR/DVR configuration
• Networking: LAN, WAN, switches, routers, Wi-Fi
• Hardware troubleshooting
• Windows and basic server administration
• IT asset management
• Access-control and biometric systems
• CCTV storage and backup management
• Basic cybersecurity knowledge
• Strong troubleshooting and problem-solving ability
• MS Office / Excel and IT documentation

EDUCATION

B.E./B.Tech/BCA/MCA/Diploma in IT, Computer Science, Electronics, Networking or relevant discipline.

PREFERRED EXPERIENCE

Candidates with experience in FMCG, food manufacturing, factories, warehouses, industrial plants or multi-site manufacturing environments will be preferred.

IMPORTANT EXPECTATION

The candidate must be capable of independently managing plant IT infrastructure + hardware + networking + CCTV/surveillance systems, coordinating vendors and ensuring uninterrupted availability of critical systems.