GUEST SERVICE OFFICER

Hyatt Hotels Corporation; Mumbai; On-site; INR 400,000 - 560,000; Full time

Job summary

Hyatt Hotels Corporation in Mumbai is seeking a Guest Service Officer to deliver excellent service at the hotel reception, contributing to smooth operations within the Rooms Division.

The role requires a Diploma/qualification in Hospitality or Tourism Management and a strong customer focus, with responsibilities including greeting guests, handling check-in/out, and coordinating with other departments to ensure a memorable stay for every guest.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management.

Responsibilities

• Provide excellent and consistent level of service to guests at the reception.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Education

Diploma/qualification in Hospitality or Tourism Management

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

• Diploma/qualification in Hospitality or Tourism Management
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