Guest Services Officer - Front Office

Hyatt Hotels Corporation; Chennai; On-site; INR 180,000 - 300,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Officer to join the reception team within the Rooms Division. You will ensure a warm, efficient check-in/check-out experience and assist guests with inquiries.

Ideal candidates bring a hospitality mindset, good communication and interpersonal skills, and 6 months to 2 years of hotel operations experience. This on-site role is based in Chennai, India, and offers opportunity for growth within a global hotel brand.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 6 months to 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Skills

Customer service

Interpersonal skills

Communication

Education

Hospitality/Tourism degree or diploma

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 6 months to2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

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