Front Office Manager

Hyatt Hotels Corporation; Karnataka; On-site; INR 6,103,000 - 8,920,000; Full time

Job summary

Hyatt Hotels Corporation is recruiting a Front Office Manager for Grand Hyatt Indian Wells Resort and Villas in Indian Wells, CA. The role oversees Front Desk, Front Service and Communications Centre to ensure seamless guest experiences.

Requirements include a university degree in Hospitality or Tourism Management and at least 2 years in a Front Office leadership role in a large operation, with strong problem solving and interpersonal skills.

Qualifications

• Ideally with a university degree in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.
• Responsible for efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

Skills

Front Office Management

Hospitality Operations

Guest Relations

Education

University degree in Hospitality or Tourism Management

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.

The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.

Qualifications

Ideally with a university degree in Hospitality or Tourism management.

Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.

Good problem solving, administrative and interpersonal skills are a must.

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

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