Guest Relationship Executive(GRE) -Jewellery - Jubilee Hills - HYD

RAD Resources; Hyderabad; Vor Ort; INR 279.000 - 335.000; Vollzeit

Zusammenfassung

RAD Resources in Jubilee Hills, Hyderabad, is seeking a Female Guest Relations Manager to supervise the CRE team and deliver outstanding customer service while achieving sales targets. The role requires 2-3 years of experience and strong communication; joiners are preferred for immediate deployment.

Location is on-site at the jewellery showroom, with typical hours and a 6-day work week. The candidate will excel in relationship-building and product knowledge to boost customer satisfaction.

Qualifikationen

• Graduate with good communication and interpersonal skills.
• Strong product knowledge and customer-focused approach.
• Basic computer literacy and ability to use typical office software.

Aufgaben

• Team leadership to deliver exceptional customer service and targets.
• Develop customer relationship strategies to drive loyalty and repeat business.
• Monitor sales performance and monthly/quarterly goals.
• Conduct regular training on product knowledge, grooming, and customer handling.
• Handle escalations professionally and resolve complex queries.
• Lead showroom events, promotions, and loyalty programs.
• Coordinate with floor managers, sales staff, and inventory teams.

Kenntnisse

Interpersonal skills

Communication skills

Customer handling

Positive attitude

Ausbildung

Graduate

Tools

Basic computer knowledge

Jobbeschreibung

Greetings from RAD Resources. A Reputed Jewellery Showroom is looking for a Female Guest Relations Manager (Positions: 10) having 2-3yrs experience with good communication skills.

Salary: 25-30,000/month

Timings: 10:30 AM to 8:30 PM

Location: Jubilee Hills, Hyderabad

No. of Working Days: 6

Responsibilities:

• Team leadership: Supervise and guide the CRE team to deliver exceptional customer service and achieve sales targets.
• Customer relationship strategy: Develop and implement strategies to strengthen client loyalty and repeat business.
• Sales performance monitoring: Track team performance, analyze sales data, and ensure achievement of monthly/quarterly goals.
• Training & development: Conduct regular training sessions on product knowledge, grooming, and customer handling.
• Escalation handling: Resolve complex customer queries and complaints with professionalism.
• Event & promotion coordination: Lead CRE participation in showroom events, festive campaigns, and loyalty programs.
• Collaboration: Work closely with floor managers, sales executives, and inventory teams to ensure seamless operations.

Requirements and skills:

• Graduate
• Excellent interpersonal and communication skills.
• Superior product knowledge.
• Basic computer knowledge.
• Maintain a positive attitude focused on customer satisfaction.

Note: Immediate Joiners Are Preferred

Email: [e-mail]

Web: https://radresources.in/