Guest Relations Executive (GRE)

Galaxy Resource Private Limited; Lucknow; On-site; INR 167,000 - 223,000; Full time

Job summary

GRPL India invites applications for the role of Guest Relations Executive (GRE) – Resort Front Desk at Malihabad, Lucknow. This full-time position welcomes both freshers and experienced candidates who can deliver warm hospitality and handle guest inquiries with professionalism.

The role offers a salary of ₹15,000–₹20,000 per month with 5 openings. Candidates should possess strong communication skills and a customer-service mindset to ensure memorable guest experiences during stay and events.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service orientation.
• Ability to handle guest inquiries and resolve issues promptly.

Responsibilities

• Welcome guests and provide a warm, professional first impression.
• Assist guests with inquiries, requests, and service-related concerns.
• Coordinate with Front Office, Housekeeping, F&B, and other departments.
• Maintain guest records, feedback, and service reports.
• Guide guests regarding hotel facilities, services, and events.
• Handle VIP guest requirements and special requests.
• Follow up to ensure a positive guest experience.

Skills

Guest Relations

Front Office

Customer Service

Communication

Check-in Coordination

Complaint Handling

Education

Graduate (any discipline)

Tools

None

Job description

GRPL India (Galaxy Resource Private Limited) has an open Guest Relations Executive (GRE) – Resort Front Desk, Malihabad position in Lucknow. Both freshers and experienced candidates may apply, subject to the role requirements below. The role pays ₹15,000–₹20,000/month (5 openings), and there is no fee at any stage of hiring.

Guest Relations Executive (GRE) – Resort Front Desk, Malihabad, Lucknow GRPL India (Galaxy Resource Pvt. Ltd.) is hiring a Guest Relation Executive (GRE) in Hardoi Road, Malihabad, Lucknow, Uttar Pradesh for our client (resort & hospitality, Hardoi Road, Malihabad). This is a full time opening. Salary: Rs 15,000 – 20,000 per month. Experience: Freshers and experienced candidates. Open to male and female candidates. our client is looking for Guest Relation Executives (GRE) to ensure exceptional guest experiences by providing personalized assistance, addressing guest needs, and maintaining high standards of hospitality throughout their stay and event experience. Role Snapshot Posit

Job at a glance

• Role: Guest Relations Executive (GRE) – Resort Front Desk, Malihabad
• Location: Lucknow, Uttar Pradesh
• Salary: ₹15,000–₹20,000/month
• Job type: Full Time
• Openings: 5
• Recruiter: Galaxy Resource Private Limited (no fee charged to candidates)

What you will do as Guest Relations Executive (GRE) – Resort Front Desk, Malihabad

• Welcome guests and provide a warm, professional first impression. Assist guests with inquiries, requests, and service-related concerns. Ensure guest satisfaction by resolving issues promptly and effectively. Coordinate with Front Office, Housekeeping, F&B, and other departments. Maintain guest records, feedback, and service reports. Guide guests regarding hotel facilities, services, and ongoing events. Handle VIP guest requirements and special requests. Conduct follow-ups to ensure a positive guest experience. Gather guest feedback and communicate improvement areas to management. Maintain professional communication and hospitality standards at all times.

Who should apply

• Ideal Candidate Candidates should possess excellent communication, interpersonal, and customer-service skills. A pleasant personality, professional appearance, and ability to handle guest interactions confidently are essential. Preferred Qualification Graduate in any discipline. Experience in hospitality, guest relations, customer service, front office, or event management preferred. Freshers with strong communication and presentation skills may also apply. Key Skills Guest Relations, Front Office, Customer Service, Communication, Check-in Coordination, Complaint Handling Pay &
• Graduate (any discipline)
• Check-in Coordination
• Communication
• Complaint Handling
• Customer Service
• Front Office
• Guest Relations

Pay and benefits

• Salary: Rs 15,000 – 20,000 per month.