Guest Relation executive

Sterling Holiday Resorts Limited; Puri; On-site; USD 284 - 511; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Guest Relation Executive for its Puri location. This full-time on-site role offers a unique opportunity to engage with guests, ensuring memorable experiences while managing communication and customer service. Ideal candidates will possess strong interpersonal skills and a background in hospitality, ready to tackle daily challenges with enthusiasm. Join a vibrant team dedicated to delivering exceptional service and making a positive impact in the hospitality sector. If you are passionate about guest relations and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Strong guest relations and customer service skills are essential.
• Prior experience in hospitality is a plus.

Responsibilities

• Manage guest relations and provide excellent customer service.
• Handle inquiries and resolve issues effectively.

Skills

Guest Relations

Communication

Customer Service

Sales

Receptionist Duties

Interpersonal Skills

Problem Solving

Organizational Skills

Multitasking

Proficiency in Multiple Languages

Education

Bachelor's Degree in Hospitality Management

Related Field Degree

Job description

Company Description

Sterling Holiday Resorts Limited is a leading hospitality company in India that owns and manages 50+ resorts, hotels, and retreats across 45 destinations. The resorts are strategically located in leisure destinations and vibrant cities, offering unforgettable holiday experiences. Sterling Holiday Resorts is a wholly owned subsidiary of Thomas Cook (India) Limited and part of Fairfax Financial Holdings Limited, providing global perspective to warm Indian hospitality.

Role Description

This is a full-time on-site role for a Guest Relation Executive located in Puri. The Guest Relation Executive will be responsible for guest relations, communication, customer service, sales, and receptionist duties on a day-to-day basis.

Qualifications

• Guest Relations, Communication, and Customer Service skills
• Sales and Receptionist Duties skills
• Excellent interpersonal and communication skills
• Ability to handle customer inquiries and resolve issues effectively
• Prior experience in the hospitality industry is a plus
• Proficiency in multiple languages is beneficial
• Strong organizational and multitasking abilities
• Minimum of a Bachelor's degree in Hospitality Management or related field

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitality