Guest Relation Executive

Kaabil; Patna; On-site; INR 167,000 - 234,000; Full time

Job summary

Kaabil in Patna is seeking a courteous F&B Restaurant Hostess to warmly welcome guests and ensure a seamless dining experience. You will manage reservations, seating arrangements, and guest interactions while upholding high service standards.

The role focuses on delivering exceptional hospitality in a premium setting within our boutique hotel property in Patna.

Qualifications

• Prior hospitality or guest relations experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to remain calm and courteous under pressure.
• Presentable, confident, and guest-focused demeanor.

Responsibilities

• Greet guests with courtesy and professionalism.
• Manage reservations and maintain accurate guest records.
• Coordinate seating to optimize guest satisfaction and restaurant efficiency.
• Work closely with service staff to ensure smooth operations.
• Handle guest inquiries and resolve concerns promptly.
• Maintain a polished appearance and professional demeanor at all times.

Job description

Job Title: F&B Restaurant Hostess; Location: Patna

About the Property:

A premium boutique hotel in the heart of Patna, known for its elegant interiors, refined hospitality, and a strong reputation for delivering exceptional guest experiences. The property offers a blend of modern luxury and traditional warmth, catering to both business and leisure travelers.

Role Overview:

The F&B Restaurant Hostess will be the first point of contact for guests, ensuring a warm welcome and seamless dining experience. She will manage reservations, seating arrangements, and guest interactions while upholding the highest standards of service.

Key Responsibilities:

• Greet guests with courtesy and professionalism.

• Manage reservations and maintain accurate guest records.

• Coordinate seating to optimize guest satisfaction and restaurant efficiency.

• Work closely with service staff to ensure smooth operations.

• Handle guest inquiries and resolve concerns promptly.

• Maintain a polished appearance and professional demeanor at all times.

Requirements:

• Prior experience in hospitality or guest relations preferred.

• Excellent communication and interpersonal skills.

• Strong organizational abilities with attention to detail.

• Ability to remain calm and courteous under pressure.

• Presentable, confident, and guest-focused personality.

Growth Opportunities:

The role offers exposure to luxury hospitality standards and the chance to grow within the property’s Food & Beverage division.