Growth Manager

Grexa AI; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Grexa AI in Navi Mumbai is seeking an experienced Client Account Manager to drive revenue growth within existing accounts. You will manage client relationships, upsell and renew contracts, and ensure high retention while coordinating with internal teams.

The ideal candidate has 2–6 years in account management, strong SaaS knowledge, excellent communication, and analytical skills to identify trends and opportunities for improvement.

Qualifications

• 2–6 years of experience in Client Account Management or related field.
• Proven track record in driving revenue growth through upselling, renewals, and retention.
• Strong understanding of SaaS products and services industry.
• Excellent communication, problem-solving, and analytical skills.

Responsibilities

• Manage client relationships to drive growth through upselling, renewals, and retention.
• Develop and execute strategies to increase revenue from existing clients.
• Collaborate with internal teams to deliver exceptional client experiences.
• Identify opportunities for new business development within existing accounts.
• Analyze client data to identify trends and areas for improvement.

Skills

Client relationship management

Upselling & renewals

SaaS knowledge

Communication skills

Analytical skills

Tools

CRM software

Job description

Roles and Responsibilities

• Manage client relationships to drive growth through upselling, renewals, and retention.
  
• Develop and execute strategies to increase revenue from existing clients.
  
• Collaborate with internal teams to deliver exceptional client experiences.
  
• Identify opportunities for new business development within existing accounts.
  
• Analyze client data to identify trends and areas for improvement.
  

Desired Candidate Profile

• 2-6 years of experience in Client Account Management or related field.
  
• Proven track record of success in driving revenue growth through upselling, renewals, and retention.
  
• Strong understanding of SaaS products and services industry.
  
• Excellent communication, problem-solving, and analytical skills.