Golden Opportunity To BUILD YOUR Carrer

Tech Mahindra; Thane, Navi Mumbai; On-site; INR 201,000 - 301,000; Full time

Job summary

Tech Mahindra BPS in Navi Mumbai is hiring for Customer Support Executives Inbound Voice at its Airoli location. Freshers and experienced candidates can join a non-sales, inbound voice process to handle calls, resolve queries, and maintain service quality.

Qualification includes Graduation (any stream); English/Hindi proficiency and basic computer knowledge are required, with willingness to work in rotational shifts. Training and background checks will be conducted.

Qualifications

• Graduation in any stream is mandatory.
• Freshers are welcome; minimum 1 year experience in customer service (voice) preferred.
• Good communication in English and Hindi; basic computer knowledge; willingness to work in rotational shifts.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer queries, issues, and complaints.
• Provide accurate information and ensure customer satisfaction.
• Maintain service quality and follow company guidelines.
• Proper call documentation and system updates.
• This is a non-sales, inbound voice process.

Skills

Communication skills

English/Hindi proficiency

Basic computer knowledge

Education

Graduation (any stream)

Job description

Golden Career Opportunity | Customer Support Executive Inbound Voice

Tech Mahindra BPS

• Airoli, Navi Mumbai

Tech Mahindra BPS is conducting MASS HIRING for Customer Support Executives Inbound Voice Process at its Airoli location.

This is a golden opportunity for freshers and experienced candidates to start or grow their career with a reputed MNC.

Job Role & Responsibilities

• Handle inbound customer calls professionally
• Resolve customer queries, issues, and complaints
• Provide accurate information and ensure customer satisfaction
• Maintain service quality and follow company guidelines
• Proper call documentation and system updates
• (This is a non-sales, inbound voice process)

Eligibility Criteria

• Qualification: Graduation mandatory (Any stream)
• Experience:
• Freshers are welcome
• Minimum 1 year experience in customer service (voice process) preferred
• Good communication skills in English/Hindi
• Basic computer knowledge
• Willingness to work in rotational shifts

Shift & Working Details

• Shift Timing: 8:00 AM - 8:00 PM (Any 10-hour shift)
• Working Days: 5 days working
• Week Offs: 2 rotational week offs
• Training: 1 week off during training

Salary

Depends upon the interview

Important Note

• All educational and experience documents are mandatory
• Background verification will be conducted
• Aadhaar & PAN required

Job Location

• Tech Mahindra BPS
• Empire Tower, A Wing, 9th Floor
• Reliable Tech Park, Airoli, Navi Mumbai