Global Leader - Lean Digital Transformation

Genpact Ltd.; Gurugram District; Hybrid; INR 2,500,000 - 4,200,000; Full time

Job summary

Genpact is seeking a senior leader to align with client leadership and drive transformation and continuous improvement across global processes. The role focuses on delivering measurable business value through Lean, Digital Transformation, and AI/GenAI initiatives.

You will partner with operations leadership to scale value, standardize practices, and ensure governance. This position requires comfort with senior stakeholders and a track record of delivering high-impact programs in complex

Qualifications

• Bachelor-level and above degrees in business, economics, or finance.
• MBA or analytics-focused masters preferred.
• Certifications in IT service management (ITIL) encouraged.

Responsibilities

• Align with client leadership to create transformation and CI agenda.
• Partner with operations leadership to identify and deliver business value.
• Lead transformation, drive digital initiatives (AIML, GenAI) across processes.
• Define and deliver transformation via benchmarking, standardization and best practices.
• Orchestrate governance and transformation rigor for short- and long-term value.

Skills

Business Analysis

Domain Consulting

Lean Six Sigma

Modernizing Operations

Project Management

Solutions Design

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's in Business Administration

Master's in Business Analytics

Job description

Global Leader - Lean Digital Transformation**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Align with Client leadership to create the transformation and continuous improvement (CI) agenda and deliver business outcome • Partner with operation leadership to identify and deliver business value • Thorough Transformation and Continuous Improvement, deliver on committed productivity, and business outcomes • Drive Digital (including automations), AIML, GenAI and Agentic deployment across processes • Define and lead delivery of transformation through benchmarking, standardization and Best practice assessment • Orchestrate operational excellence, governance and transformation rigor to optimize short term improvement and long-term value creation. • Hold self and organization accountable to deliver on Genpact client commitment. • Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership. • Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations • The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion • Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously • Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments • Decisiveness and comfort in taking risks when working with ambiguity • Digitally savvy with high levels of consultative selling skills**Qualifications**Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics**Certifications**ITIL Foundation Certificate in IT Service Management - AxelosAxelos**Required Skills**Business Analysis, Domain Consulting, Lean Six Sigma (LSS), Modernizing Operations, Project Management, Solutions Design**Language**English (Required)**Language Proficiency -**Proficient - C2**Additional Job Location -****Job Type**Regular**Master Skill List -**Lean Digital Transformation**Remote Type -**Hybrid**Work Shift -**Any (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.