Global Leader - Lean Digital Transformation

Genpact; Gurugram District; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

Genpact in India seeks a senior Lean Digital Transformation leader to partner with client leadership and drive large-scale transformation programs, delivering measurable business outcomes.

You will lead digital initiatives—automation, AI/GenAI, and agentic deployments—across processes, coordinating with global teams to raise performance and value.

Expect a fast-paced, innovation-driven environment where your insights translate into real impact for global enterprises.

Qualifications

• Education: BA/BS in commerce/economics/finance or MBA/analytics.
• ITIL Foundation Certificate in IT Service Management.
• Skills: Business Analysis, Domain Consulting, Lean Six Sigma, Modernizing Operations, Project Management, Solutions Design.
• Language: English (Required).

Responsibilities

• Align with Client leadership to create the transformation and CI agenda and deliver business outcome.
• Partner with operation leadership to identify and deliver business value.
• Drive Transformation and Continuous Improvement, deliver productivity and outcomes.
• Lead Digital, AIML, GenAI and Agentic deployment across processes.
• Define and lead transformation through benchmarking, standardization and best-practice assessment.
• Orchestrate operational excellence, governance and transformation rigor for long-term value.
• Own prioritized transformation initiatives with cross-functional leaders.

Skills

Business Analysis

Domain Consulting

Lean Six Sigma

Modernizing Operations

Project Management

Solutions Design

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

Job description

Global Leader - Lean Digital TransformationReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionAlign with Client leadership to create the transformation and continuous improvement (CI) agenda and deliver business outcome • Partner with operation leadership to identify and deliver business value • Thorough Transformation and Continuous Improvement, deliver on committed productivity, and business outcomes • Drive Digital (including automations), AIML, GenAI and Agentic deployment across processes • Define and lead delivery of transformation through benchmarking, standardization and Best practice assessment • Orchestrate operational excellence, governance and transformation rigor to optimize short term improvement and long-term value creation. • Hold self and organization accountable to deliver on Genpact client commitment. • Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership. • Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations • The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion • Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously • Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments • Decisiveness and comfort in taking risks when working with ambiguity • Digitally savvy with high levels of consultative selling skillsQualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsITIL Foundation Certificate in IT Service Management - AxelosAxelosRequired SkillsBusiness Analysis, Domain Consulting, Lean Six Sigma (LSS), Modernizing Operations, Project Management, Solutions DesignLanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Lean Digital TransformationRemote Type -HybridWork Shift -Any (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.