General Manager - Projects & Operations

Quess Corp Limited; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Quess Corp Limited is seeking an Operations Leader to oversee large-scale blue-collar workforce operations and client relationships within the construction sector. You will lead site operations teams, manage manpower-intensive projects, and ensure end-to-end deployment across multiple project locations.

The role includes P&L ownership, driving productivity, supervising cluster/site managers, coordinating with functions, and developing operations teams.

Qualifications

• 16+ years of experience in project organization in infrastructure/construction with managerial experience.
• Strong knowledge of project management principles and practices; ability to coach others.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Oversee PAN India blue-collar workforce operations and client activities across sites.
• Own P&L for projects and manage end-to-end site operations, sourcing and mobilization.
• Lead Cluster/Site Managers with regular progress reviews and ensure SOP compliance and quality standards.
• Coordinate for technical guidance on site and resolve critical issues; act as single point of coordination across functions.
• Drive new sales and additional requirements from existing customers to grow the business.

Skills

Leadership

P&L management

Client relationships

Project management

Analytical skills

Education

BE/B.Tech Civil / B.Arch, PGDCM, M.Tech / MSc Construction Mgmt

Job description

We are seeking a dynamic Operations Leader with proven expertise in managing large-scale blue-collar workforce operations and client relationships within the construction industry. The role requires hands‑on experience in leading site operations teams, overseeing manpower‑intensive projects, and ensuring seamless end‑to‑end workforce deployment and service delivery across multiple project locations.

Job Description – General Manager - Projects & Operations

Key Responsibilities:

• Working with the Business Head to ensure seamless operations at all PAN India sites meeting required performance metrics through high quality processes for Blue-collar/Grey-Collar manpower management of all sites, along with client activities related to sourcing, mobilization, deployment and manpower supply services for profitable operations.
• Responsible for P&L of the projects, with end to end management of site operations across PAN India starting from project takeover to manpower sourcing, manpower mobilization, productivity planning, productivity tracking, monitoring of site execution, timely sign off from client, billing certifications, collections and timely handover to client by obtaining NOC which requires meticulous client and people management skills.
• To lead the team of Cluster Managers/Site Managers for monitoring & supervision at all sites with periodic progress reviews for improvements, to ensure that operations are managed and processes are implemented as per guidelines wrt. SOP, quality standards and schedules
• To lead and coordinate for technical guidance on site and resolving all critical issues and be the single point for coordination with all the functions internally.
• Developing the projects & operations teams which understands that the organization’s profits and achievements must be reflected in all its operations and activities– including client & vendor relationships and risk management
• Bring in New sales and additional requirements from existing customers to boost the business.
• To prepare the procurement plans wrt requirement along with detailed scope of work/specifications and selection of vendors and sub-vendors as per process and policies
• Structuring and processing of Legal & Commercial Documents for Review, Approval & Sign off
• Other duties and tasks as assigned as per requirement of the management
• Minimum 16 years’ experience in Project Organization in infrastructure / construction business, with at least 10 years in a managerial role
• Highest Level of Integrity & Professionalism
• Extensive knowledge of project management principles & practices, with ability to coach others
• Strong analytical and quantitative skills; attention to detail, and ability to multitask.
• Strength in problem solving, ability to work in a goal oriented and deadline-driven work environment,
• Strong leadership and team building skills with proven ability to influence cross-functional teams
• Excellent communication, negotiation, and presentation skills.

Educational Qualification:

• BE/B. Tech Civil / B. Arch and PG - PGDCM, M. Tech / M.Sc Construction Mgmt. / Project Mgmt.