General Manager

VYDA Hotels; Bengaluru; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

Vyda Hotels in Bengaluru is seeking a General Manager to oversee day-to-day hotel operations across front office, housekeeping, F&B and guest services, ensuring consistent service quality and operational efficiency.

You will manage budgets, monitor revenue and cost controls, and implement strategies to enhance profitability and guest satisfaction, while leading and developing teams and collaborating with sales and marketing for occupancy and events across properties.

Qualifications

• Minimum required: strong hotel operations management across front office, housekeeping, F&B, guest services.
• Experience in revenue management, budgeting, and financial analysis to optimize profitability and cost efficiency.
• Background in sales, marketing, and MICE management to drive room sales, events, and brand growth.

Responsibilities

• Oversee day-to-day hotel operations across front office, housekeeping, F&B, and guest services to ensure service quality and efficiency.
• Manage budgets, monitor revenue and cost controls, and implement strategies to improve profitability.
• Lead, train, and motivate teams; ensure adherence to company standards and local regulations.
• Collaborate with sales and marketing to drive occupancy, MICE business, and brand visibility.
• Engage with guests, owners, and partners; handle escalated issues and support pre-opening and performance improvement across properties.

Skills

Hotel operations management

Revenue management & budgeting

Sales & marketing & MICE

Leadership & people development

Communication & stakeholder mgmt

PMS / hotel tech proficiency

MS Office & data analysis

Attention to detail & service standard

Education

Bachelor's in Hotel Management

Advanced certifications in hospitality/revenue mgmt

Tools

Hotel management systems

Property management software

MS Office tools

Job description

Company Description

Vyda Hotels is an emerging Indian hospitality chain based in Bengaluru, established in 2024 with a focus on lively, vibrant guest experiences. The company specializes in managing boutique, business, and leisure hotels, as well as resorts and MICE (Meetings, Incentives, Conferences, and Events) properties. Vyda Hotels focuses on small, mid, and large inventory hotels, leveraging the founders deep passion and hands-on industry experience. With a combined 65 years of expertise across hotel operations, sales and marketing, revenue management, consultations, pre-opening, and MICE, Vyda Hotels aims to simplify hospitality complexities while optimizing value for guests, staff, and investors. This extensive knowledge is used to transform properties into profitable, engaging spaces and build a thriving hospitality ecosystem.

Role Description

The General Manager role at VYDA Hotels is a full-time, on-site position based in Bengaluru. The General Manager is responsible for overseeing day-to-day hotel operations, including front office, housekeeping, food and beverage, and guest services, ensuring consistent service quality and operational efficiency. This role includes managing budgets, monitoring revenue and cost controls, and implementing strategies to enhance profitability and guest satisfaction. The General Manager will lead, train, and motivate teams, maintain compliance with company standards and local regulations, and collaborate with sales and marketing to drive occupancy, MICE business, and brand visibility. The position also involves building strong relationships with guests, owners, and partners, handling escalated issues, and contributing to the pre-opening and performance improvement of new and existing properties.

Qualifications

• Strong hotel operations management skills, including oversight of front office, housekeeping, F&B, and guest services.
• Experience in revenue management, budgeting, and financial analysis to optimize profitability and cost efficiency.
• Background in sales, marketing, and MICE management to drive room sales, events, and brand growth.
• Demonstrated leadership, team management, and people development skills, with the ability to coach and motivate diverse teams.
• Proficiency in using hotel management systems, property management software, and MS Office tools.
• Excellent communication, negotiation, and stakeholder management skills for interacting with guests, owners, and partners.
• Strong problem-solving, decision-making, and organizational abilities, with attention to detail and service standards.
• Bachelors degree in Hotel Management, Hospitality, Business Administration, or a related field; advanced certifications in hospitality or revenue management are an advantage.
• Prior experience as a General Manager, Resident Manager, or senior operations leader in hotels or resorts, preferably within the Indian hospitality sector.
• Willingness to work flexible hours