General Manager

KingsClub; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

KingsClub in Bengaluru is seeking a General Manager to oversee daily operations across F&B, sports, wellness, events, and member services. The role requires leading diverse teams, managing budgets, and driving engagement while upholding service standards and safety.

You will coordinate events, maintain vendor relationships, and work with ownership to align operational plans with the club’s strategic objectives and reputation.

Qualifications

• Proven experience in hospitality, club management, or facility operations.
• Strong leadership and people development skills with diverse teams.
• Experience in budgeting, financial planning, and cost control with reporting tools.
• Excellent communication, stakeholder management, and customer service.
• Ability to plan events and programs to engage members and optimize amenities.

Responsibilities

• Oversee daily operations across all club facilities including F&B, sports, health and fitness, events, and member services.
• Manage and mentor staff, monitor service standards, budgets, and safety compliance.
• Drive member engagement initiatives and coordinate events with owners/board.
• Maintain vendor and partner relationships to support operations and programs.
• Collaborate with ownership/committee to align plans with strategic objectives.

Skills

Leadership

Team management

People development

Budgeting

Financial planning

Cost control

Communication

Stakeholder management

Customer service

Member engagement

Events programming

Health & safety compliance

Organizational skills

Problem-solving

Decision-making

Hands-on on-site management

Education

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Job description

Company Description

KingsClub is a reputed social club located in Muddanapalya, Bengaluru, offering a range of lifestyle, leisure, and wellness services. Members enjoy convention and multipurpose halls, a multi-cuisine restaurant with indoor and outdoor seating, concessional bars, card rooms, lounges, and a reading room. The club features extensive sports and recreation facilities, including outdoor and indoor swimming pools, international standard badminton courts, table tennis, and cue sports. Health and fitness amenities include a modern gym, yoga and dance studio, spa therapy, and steam room, creating a comprehensive environment for social engagement and personal well-being.

Role Description

The General Manager is a full-time, on-site leadership role based at KingsClub in Bengaluru. This role is responsible for overseeing daily operations across all club facilities, including food and beverage, sports and recreation, health and fitness, events, and member services. The General Manager will manage and mentor staff, ensure high service standards, monitor budgets, and drive operational efficiency and safety. In addition, the role includes developing and implementing member engagement initiatives, coordinating events, handling escalated member concerns, and maintaining vendor and partner relationships. The General Manager will work closely with ownership or the governing committee to align operational plans with the club’s strategic objectives and reputation.

Qualifications

• Proven experience in hospitality, club management, or facility operations, preferably in a social club, hotel, resort, or recreational center.
• Strong leadership, team management, and people development skills, with the ability to supervise diverse operational teams.
• Experience in budgeting, financial planning, and cost control, with comfort using management and reporting tools.
• Excellent communication, stakeholder management, and customer service skills, with a focus on member satisfaction and retention.
• Ability to plan and oversee events, programming, and activities that enhance member engagement and optimize use of amenities.
• Knowledge of health, safety, and compliance standards relevant to hospitality, sports, and wellness facilities.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; equivalent experience may be considered.
• Strong organizational, problem-solving, and decision-making abilities, with a hands-on, on-site management approach.