General Manager (Resort GM) - Full Time

Zain Placement Consultancy; Kendujhar; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zain Placement Consultancy is seeking a Resort General Manager to oversee daily operations, ensuring high standards in service and profitability. You will manage front office, housekeeping, and F&B services while developing budgets and monitoring revenue to maximize profits.

The ideal candidate has 8+ years of experience in hospitality management, alongside strong leadership skills and financial literacy. This is a full-time position based in Kendujhar, Odisha, India, involving direct staff management and guest relations.

Qualifications

• 8+ years of experience in hospitality management, ideally in a senior leadership role.
• Strong leadership and communication skills.
• Financial literacy with budget planning and revenue management knowledge.

Responsibilities

• Oversee daily operations and guest experiences.
• Manage front office, housekeeping, maintenance, and F&B services.
• Develop budgets and monitor revenue generation.

Skills

Leadership

Communication

Financial literacy

Conflict resolution

Team engagement

Education

Bachelor's degree in hospitality, business, or a related field

Tools

Property Management Systems (PMS)

Point of Sale (POS) systems

Job description

Overview

A Resort General Manager oversees daily operations, staff, and guest experiences, aiming for high service standards and profitability.

Responsibilities

• Managing front office, housekeeping, maintenance, and F&B services to ensure seamless operation.
• Developing budgets, managing P&L, monitoring revenue generation, and reducing costs to maximize profitability.
• Maintaining quality audits, implementing SOPs, and handling guest complaints to preserve high ratings.
• Recruiting, training, leading, and motivating staff while optimizing employee performance.
• Collaborating with marketing teams to boost occupancy through seasonal promotions, digital presence, and local tie‑ups.
• Implementing safety, security, and fire protocols.

Qualifications

• Strong leadership and communication skills, able to lead diverse teams, resolve conflicts, and engage stakeholders.
• 8+ years of experience in hospitality management, typically in a senior leadership role.
• Financial literacy, with knowledge of budget planning, revenue management, and cost control.
• Proficiency in Property Management Systems (PMS), Point of Sale (POS) systems, and OTA management.
• Bachelor degree in hospitality, business, or a related field.

Additional Information

• Experience required: 10–20 years.
• No. of openings: 1.
• Education: Graduate.
• Role: General Manager.
• Industry: Hotel / Travel / Airline / Hospitality.
• Gender: Male / Female.
• Job country: India.
• Type of job: Full Time.
• Work location: Work from Office.