Furniture Showroom Manager

Crystal Furnitech Pvt Ltd.; Nagpur District; On-site; INR 450,000 - 650,000; Full time

Job summary

Crystal Furnitech Pvt Ltd. is seeking a proactive Showroom Manager to lead a 35000 sq ft furniture showroom in Nagpur, driving sales, profitability, and an exceptional customer experience.

You will supervise daily operations, coach the sales team, and optimize inventory, merchandising, and vendor coordination. The role demands strong product knowledge, pricing insight, and a proven track record of meeting sales targets.

Qualifications

• 4-8 years of retail sales experience, preferably in furniture or home interiors.
• 2-3 years showroom management and team leadership experience.
• Strong product knowledge, pricing, and sales coaching.

Responsibilities

• Lead a large furniture showroom, drive sales and profitability while ensuring customer experience.
• Manage daily store operations and optimize resource use.
• Oversee sales team performance with guidance on product knowledge and service standards.
• Develop and implement training programs to improve showroom performance.
• Analyze sales data to identify trends and growth opportunities.
• Ensure compliance with company policies, procedures and regulatory requirements.
• Meet sales, margin and KPI targets.
• Oversee inventory, merchandising and vendor coordination.
• Maintain showroom layout and visual appeal.
• Handle escalated customer issues.
• Present forecasts, budgets and performance reports.
• Ensure compliance with safety and regulatory standards.

Skills

Team leadership

Customer handling

Negotiation skills

Communication skills

Education

Bachelor's degree in any discipline (Retail Management or Business Administration preferred)

Tools

MS Excel

CRM systems

Job description

Roles and Responsibilities

• Lead a 35000 sq ft furniture showroom, drive sales & profitability, ensure operational excellence and a superior customer experience.
• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting.
• Develop and implement effective training programs to enhance employee skills and improve overall store performance.
• Analyze sales data to identify trends, opportunities for growth, and areas for improvement.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Meet sales, margin & KPI targets
• Oversee inventory, merchandising & vendor coordination
• Maintain showroom layout & visual appeal
• Handle escalated customer issues
• Present forecasts, budgets & performance reports
• Ensure compliance with safety & regulatory standards

Preferred Candidate Profile Furniture Showroom Manager

• Graduate in any discipline; Retail Management or Business Administration preferred.
• 4 - 8 years of experience in retail sales, preferably in furniture, modular furniture, or home interiors.
• 2 - 3 years of experience in showroom management and team leadership.
• Strong knowledge of furniture products, materials, finishes, and pricing.
• Proven track record of achieving sales targets, revenue growth, and customer conversion.
• Excellent team management, customer handling, communication, and negotiation skills.
• Experience in showroom operations, inventory coordination, visual merchandising, and sales reporting.
• Basic knowledge of MS Excel, CRM, systems.
• Target-oriented, proactive, organized, and customer-focused.