Functional Analyst

Retail Insights; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Retail Insights in Bengaluru is seeking a skilled Functional Analyst/Business Analyst to lead end-to-end analysis for complex retail and commerce transformation programs.

You will drive requirement discovery, translate business needs into BRDs/FRDs, and mentor junior analysts while coordinating with product owners, architects, and engineering teams. Experience in Agile environments and strong documentation and stakeholder management are essential.

Qualifications

• 4 to 6 years hands-on experience as a Functional Analyst / Business Analyst.
• Strong domain experience in Retail, E-commerce, or Consumer-facing platforms.
• Proven ability to manage senior stakeholders and complex requirements.
• Excellent documentation, communication, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Experience working in Agile delivery environments.

Responsibilities

• Lead end-to-end functional analysis for complex retail and commerce transformation programs.
• Drive requirement discovery workshops with senior business stakeholders and product owners.
• Analyze current-state business processes and define optimized future-state workflows.
• Translate business requirements into BRDs, FRDs, epics, user stories, and acceptance criteria.
• Act as a key functional bridge between business teams, solution architects, and engineering teams.
• Review solution designs to ensure alignment with business objectives and functional requirements.
• Own functional traceability across delivery lifecycle from requirements to deployment.
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off.
• Identify functional risks, gaps, and dependencies early and drive mitigation plans.
• Support management, documentation, and business enablement activities.
• Provide functional guidance during production rollout and post-go-live stabilization.
• Mentor junior analysts and contribute to functional best practices and standards.

Skills

Analytical thinking

Problem solving

Documentation

Communication

Stakeholder management

Agile experience

Job description

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Lead end-to-end functional analysis for complex retail and commerce transformation programs
• Drive requirement discovery workshops with senior business stakeholders and product owners
• Analyze current-state business processes and define optimized future-state workflows
• Translate business requirements into detailed BRDs, FRDs, epics, user stories, and acceptance criteria
• Act as a key functional bridge between business teams, solution architects, and engineering teams
• Review solution designs to ensure alignment with business objectives and functional requirements
• Own functional traceability across the delivery lifecycle from requirements to deployment
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off
• Identify functional risks, gaps, and dependencies early and drive mitigation plans
• Support management, documentation, and business enablement activities
• Provide functional guidance during production rollout and post-go-live stabilization
• Mentor junior analysts and contribute to functional best practices and standards

Requirements

• 4 to 6 years of hands‑on experience as a Functional Analyst / Business Analyst
• Strong domain experience in Retail, E-commerce, or Consumer‑facing platforms
• Proven ability to manage senior stakeholders and complex requirements
• Excellent documentation, communication, and presentation skills
• Strong analytical and problem‑solving capabilities
• Experience working in Agile delivery environments

Education Qualification

• 4 to 6 years of hands‑on experience as a Functional Analyst / Business Analyst
• Strong domain experience in Retail, E-commerce, or Consumer‑facing platforms
• Proven ability to manage senior stakeholders and complex requirements
• Excellent documentation, communication, and presentation skills
• Strong analytical and problem‑solving capabilities
• Experience working in Agile delivery environments