Functional Analyst

Retail Insights; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Retail Insights in India seeks an experienced Functional Analyst / Business Analyst to lead end-to-end functional analysis for complex retail and commerce transformation programs.

You will drive requirement discovery workshops with senior business stakeholders and product owners, translate requirements into BRDs, FRDs, epics, user stories, and acceptance criteria, and act as a bridge between business teams, solution architects, and engineering teams.

Qualifications

• 4 to 6 years of hands-on experience as a Functional Analyst / Business Analyst.
• Strong domain experience in Retail, E-commerce, or Consumer-facing platforms.
• Proven ability to manage senior stakeholders and complex requirements.
• Excellent documentation, communication, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Experience working in Agile delivery environments.

Responsibilities

• Lead end-to-end functional analysis for complex retail and commerce transformation programs.
• Drive requirement discovery workshops with senior business stakeholders and product owners.
• Analyze current-state business processes and define optimized future-state workflows.
• Translate business requirements into detailed BRDs, FRDs, epics, user stories, and acceptance criteria.
• Act as a key functional bridge between business teams, solution architects, and engineering teams.
• Review solution designs to ensure alignment with business objectives and functional requirements.
• Own functional traceability across the delivery lifecycle from requirements to deployment.
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off.
• Identify functional risks, gaps, and dependencies early and drive mitigation plans.
• Support management, documentation, and business enablement activities.
• Provide functional guidance during production rollout and post-go-live stabilization.
• Mentor junior analysts and contribute to functional best practices and standards.

Skills

Stakeholder management

Requirements gathering

BRD/FRD documentation

UAT strategy

Agile ceremonies

Documentation

Communication

Problem-solving

Job description

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

• Lead end-to-end functional analysis for complex retail and commerce transformation programs
• Drive requirement discovery workshops with senior business stakeholders and product owners
• Analyze current-state business processes and define optimized future-state workflows
• Translate business requirements into detailed BRDs, FRDs, epics, user stories, and acceptance criteria
• Act as a key functional bridge between business teams, solution architects, and engineering teams
• Review solution designs to ensure alignment with business objectives and functional requirements
• Own functional traceability across the delivery lifecycle from requirements to deployment
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off
• Identify functional risks, gaps, and dependencies early and drive mitigation plans
• Support management, documentation, and business enablement activities
• Provide functional guidance during production rollout and post-go-live stabilization
• Mentor junior analysts and contribute to functional best practices and standards

• 4 to 6 years of hands-on experience as a Functional Analyst / Business Analyst
• Strong domain experience in Retail, E-commerce, or Consumer-facing platforms
• Proven ability to manage senior stakeholders and complex requirements
• Excellent documentation, communication, and presentation skills
• Strong analytical and problem-solving capabilities
• Experience working in Agile delivery environments