Front Office Receptionist

Resto'lution; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Resto'lution in Mumbai is seeking a Front Office Receptionist to greet visitors, manage calls, and handle inquiries with professionalism. You will coordinate sign-ins, schedule appointments, and direct guests to the relevant teams while keeping the reception area clean and organized.

The role requires excellent customer service, strong communication skills, and basic computer literacy. On-site, full-time position supporting smooth daily operations for the company.

Qualifications

• Greet visitors and manage the front desk with professionalism.
• Excellent customer service for interactions with clients, visitors and staff.
• Effective communication and phone etiquette for calls, messages and inquiries.
• Basic computer skills (email, calendars, office software) and ability to learn new systems.
• Strong organizational skills and attention to detail in daily front office operations.
• Prior receptionist/front office experience preferred; hospitality/food industry a plus.
• High school diploma or equivalent; additional training in office administration or customer service beneficial.

Responsibilities

• Greet visitors and manage the front desk area.
• Handle incoming calls and inquiries in a courteous manner.
• Coordinate visitor sign-in procedures and schedule appointments.
• Direct guests to the appropriate team members and maintain reception space.
• Support basic administrative tasks and ensure timely internal communication.

Skills

Front Office and Receptionist duties

Customer service

Communication and phone etiquette

Computer proficiency

Organizational skills and attention to

Experience in receptionist/front desk

Education

High school diploma or equivalent

Job description

Role Description The Front Office Receptionist will be responsible for greeting visitors, managing incoming calls, and handling inquiries in a professional and courteous manner. Day-to-day tasks include managing the front desk area, coordinating visitor sign-in procedures, scheduling appointments, and directing guests to the appropriate team members. The role also involves maintaining a clean and organized reception space, supporting basic administrative tasks, and ensuring timely communication between internal teams and external visitors. This is a full-time, on-site role based in Mumbai.

Qualifications

• Strong Front Office and Receptionist Duties skills, including managing a reception desk and handling visitor flow
• Excellent Customer Service skills for interacting with clients, visitors, and team members professionally
• Effective Communication and Phone Etiquette skills for managing calls, messages, and inquiries
• Basic computer proficiency (email, calendars, office software) and ability to learn new systems
• Organizational skills, attention to detail, and reliability in managing daily front office operations
• Prior experience in a receptionist or front office role is preferred; experience in hospitality or food business environments is an advantage
• High school diploma or equivalent; additional training in office administration or customer service is beneficial