Front Office Manager

Talent Socio; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Talent Socio is seeking an Administration Manager for the Corporate Office in Whitefield to oversee Front Office, Reception, Concierge and Guest Relations operations. You will ensure an excellent guest experience, resolve complaints, and maintain high service quality.

You will drive upselling, occupancy support and revenue generation while leading, training and mentoring the Front Office team to deliver seamless guest interactions.

Qualifications

• UG in Hospitality and Hotel Management or Diploma in Hotel Management
• Bachelor of Arts in Hotel Management
• MPHIL in Hotel Management or Ph.D in Hotel Management

Responsibilities

• Manage Front Office, Reception, Concierge and Guest Relations operations
• Ensure excellent guest experience, complaint resolution and service quality
• Drive upselling, occupancy support & revenue generation
• Lead, train and mentor Front Office team

Job description

Administration Manager - Corporate Office (Whitefield)

Manage Front Office, Reception, Concierge and Guest Relations operations

Ensure excellent guest experience, complaint resolution and service quality

Drive upselling, occupancy support & revenue generation

Lead,train and mentor Front Officeteam

Role Category

Front Office & Guest Services

Education

UG: B.Sc in Hospitality and Hotel Management, B.A - Bachelor of Arts in Hotel Management, Diploma in Hotel Management, BHM /BHMCT in Hotel Management

Doctorate: MPHIL in Hotel Management, Ph.D/Doctorate in Hotel Management

Key Skills

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