Front Office Inturns

Orion Group Of Hotels; New Delhi; On-site; INR 167,400 - 223,200; Full time

Job summary

A prominent hotel group in New Delhi is offering an internship for Front Office Interns to support the reception team and learn hotel operations. Ideal candidates are currently studying Hotel Management with good communication skills in English and Hindi. This role provides hands-on experience in check-in/check-out processes, guest interactions, and collaboration with various departments. A commitment to learning and a polite attitude are essential for success in this role.

Qualifications

• Currently pursuing a diploma or bachelor's in hotel management.
• Mandatory front office internship as part of the course.
• Willingness to learn hotel PMS and OTA processes.

Responsibilities

• Welcome guests at the reception and assist with check-in and check-out.
• Help with handling reservations and guest registrations.
• Provide basic information to guests about the hotel and nearby places.

Skills

Good communication skills in English

Polite and guest-friendly attitude

Basic computer knowledge

Education

Diploma / Bachelor's in Hotel Management or Hospitality

Job description

Location: Orion Group of Hotels (Multiple Properties)

About the Role

Front Office Interns will support the reception team in day‑to‑day operations and learn how a professional hotel front office runs. This role is only for students from a Hotel Management college background who want hands‑on exposure in hotels.

Key Responsibilities

• Welcome guests at the reception and assist with check‑in and check‑out under supervision.
• Help with handling reservations, guest registrations and room key preparation.
• Provide basic information to guests about the hotel, facilities and nearby places.
• Coordinate with housekeeping and other departments for room status and guest requests.
• Assist in handling phone calls, emails and messages at the front desk.
• Support the team in preparing bills, taking payments and maintaining front office records.

Requirements

• Currently pursuing Diploma / Bachelor’s in Hotel Management or Hospitality from a recognised institute.
• Mandatory front office internship or OJT as part of the course.
• Good communication skills in English and Hindi; polite and guest‑friendly attitude.
• Basic computer knowledge; willingness to learn hotel PMS and OTA processes.
• Ready to work in shifts as per hotel operations.

Seniority level

• Internship

Employment type

• Full‑time

Industries

• Hotels and Motels

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