Front Office Executive / Front Office Reception / FOA

Svenska Hotel Group; Mumbai; On-site; INR 220,000 - 380,000; Full time

Job summary

Svenska Hotel Group is seeking a Front Office Associate/Executive for our Mumbai property. The role requires 6 months to 7 years of front desk experience and familiarity with IDS software.

You will handle guest check-in/check-out, manage online and telephonic reservations, verify payments, and guide guests with room assignments and available specials. Freshers and interns can also apply.

Qualifications

• 6 months to 7 years of front office experience in hotel industry.
• Experience with IDS software.
• Able to check in/out, reservations, payments, and room assignment.

Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.

Skills

Front office operations

Education

Hotel / Hospitality Diploma or Degree

Tools

IDS software

Job description

Job Summary

Experience: 6 months to 7 years. Hiring Front Office Associate / Front Office Executive / Hotel Front Desk.

Key Responsibilities

• Should have 6 months or more experience in front office of hotel industry.
• Should have IDS software knowledge
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.

Who can apply

• Experienced, Fresher, Intern, OJT - can apply

Location: Mumbai

Education

Hotel / Hospitality Graduates or Diploma or any course