Front Office / Guest Relation Executive

WAY2GO_Consultant Service; Mumbai; On-site; INR 400,000 - 560,000; Full time

Job summary

WAY2GO_Consultant Service is seeking a Graduate with 4 years of VIP guest handling experience for a Guest Relations Executive role based at the Mumbai site. The incumbent will greet guests, coordinate with Sales/Pre-Sales teams, manage client slots, and oversee front office operations to ensure a premium guest experience.

The position requires strong communication, coordination with multiple teams, and the ability to manage event planning and site activities to ensure flawless guest service.

Qualifications

• Graduate with 4 years VIP guest handling experience.
• Experience in guest relations and front office operations is expected.
• Strong communication and liaison skills required.

Responsibilities

• Provide upscale guest experiences to clients visiting the site office.
• Ensure guests are properly greeted on arrival.
• Monitor daily updates from Sales and Pre Sales teams and assign client slots.
• Coordinate inventory (pantry, stationery, brochures, etc.).
• Give accurate feedback to Sales Officer after site visits.
• Ensure special guests receive personalized attention.
• Coordinate and manage communication between guests and team.
• Demonstrate strong communication to convey information clearly.
• Supervise housekeeping to maintain front office lobby hygiene.
• Participate in planning and execution of site events for smooth delivery.

Skills

VIP guest handling

Front office

Customer service

Administration

Education

Graduate

Job description

Graduate

in. 4yrs experience in VIP Guest handling

• Provide upscale guest experiences to clients / Guests visiting the site office.
• Ensure guests/ clients are properly greeted upon their arrival
• Monitoring daily updates from Sales Team and Pre Sales Team and ensuring Client Slots are assigned.
• Coordinate Inventory (Pantry, stationery, Brochures, etc.,)
• Give accurate feedback to the Sales Officer post Sample unit visit.
• Ensure special guests receive personalized attention.
• Coordinate and manage communication between guests and Team
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Monitoring & supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area.
• Participating and coordinating with other teams in the planning and Execution of events that happen at the site, ensuring smooth execution.

Client: Real estate Developers

Role: Guest Relations Executive

Location: BKC- Dharavi

Qualification: Graduate

Experience: M

in. 4yrs experience in VIP Guest handling

Role And Responsibilities

• Provide upscale guest experiences to clients / Guests visiting the site office.
• Ensure guests/ clients are properly greeted upon their arrival
• Monitoring daily updates from Sales Team and Pre Sales Team and ensuring Client Slots are assigned.
• Coordinate Inventory (Pantry, stationery, Brochures, etc.,)
• Give accurate feedback to the Sales Officer post Sample unit visit.
• Ensure special guests receive personalized attention.
• Coordinate and manage communication between guests and Team
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Monitoring & supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area.
• Participating & coordinating with other teams in the planning & Execution of events that happened at the site, ensuring smooth execution.

Skills: front office,customer service,guest handling,administration jobs