Front Office Executive

WAY2GO_Consultant Service; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

WAY2GO_Consultant Service is seeking a Front Office Executive in Bandra, Mumbai. You will greet guests, manage arrivals, and ensure a welcoming experience for clients and visitors. The role includes coordinating meeting room reservations, handling basic admin tasks, and maintaining reception area standards.

The position requires excellent communication, client service skills, and the ability to manage inquiries via phone, email, and in person. Timings are 9:00am–6:00pm with weekends off.

Qualifications

• Experience in greeting clients and handling walk-ins.
• Ability to manage inquiries via phone, email, and in person.
• Comfort with coordinating meetings and basic admin tasks.

Responsibilities

• Greet walk-in guests and provide upscale client experiences.
• Ensure proper greeting and smooth arrival procedures for clients/visitors.
• Coordinate meeting room reservations and manage reception area operations.
• Assist with day-to-day admin tasks, couriers, and stock checks.
• Handle queries and complaints professionally via phone/email.
• Maintain safety, hygiene, and inventory in the reception area.

Skills

Front office

Receptionist duties

Customer service

Guest handling

Job description

Location: - Bandra

• Handling walk-in guests
• Provide upscale guest experiences for clients / Visitors
• Ensure clients are properly greeted upon their arrival
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Handling reservation of meeting rooms.
• Supervising Housekeeping and checking on stock updates in the office.
• Managing security and telecommunications systems.
• Taking care of Day-to-Day Admin activities of Organization like Couriers (Inwards & Outwards).
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary.
• Coordinating internal and external events
• Managing office inventory such as Stationery, First Aid, etc
• Maintaining safety and hygiene standards of the reception area
• Perform data-entry, documentation, printing, and filling duties.

Role: - Front Office Executive

TIMINGS: - 9:00am – 6:00pm (Saturday & Sunday OFF)

Roles & Responsibilities

• Handling walk-in guests
• Provide upscale guest experiences for clients / Visitors
• Ensure clients are properly greeted upon their arrival
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Handling reservation of meeting rooms.
• Supervising Housekeeping and checking on stock updates in the office.
• Managing security and telecommunications systems.
• Taking care of Day-to-Day Admin activities of Organization like Couriers (Inwards & Outwards).
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary.
• Coordinating internal and external events
• Managing office inventory such as Stationery, First Aid, etc
• Maintaining safety and hygiene standards of the reception area
• Perform data-entry, documentation, printing, and filling duties.

Skills: front office,receptionist duties,customer service,guest handling