Guest Relations Executive

WAY2GO; Mumbai; On-site; INR 900,000 - 1,100,000; Full time

Job summary

WAY2GO is seeking a Guest Relations Executive in Chembur to deliver upscale experiences for visitors and clients at the site office. The role requires greeting guests, coordinating pantry and brochures, and ensuring personalized attention for VIPs, celebrities, politicians, and NRIs.

You will also coordinate communications between guests and internal teams. The position demands strong communication skills, a minimum of 2 years in guest relations, and the ability to support events and

Qualifications

• Graduate with minimum 2 years of experience in guest relations or hospitality environments.
• Strong communication and client interaction skills are essential.
• Experience in coordinating events and maintaining front desk/lobby hygiene is a plus.

Responsibilities

• Provide upscale guest experiences to clients visiting the site office.
• Ensure guests are properly greeted upon arrival.
• Coordinate inventory (pantry, stationery, brochures, etc.).
• Ensure special guests receive personalized attention (VIPs, celebrities, politicians, NRIs).
• Coordinate and manage communication between guests and team.
• Display strong communication with accurate information delivery.

Education

Graduate

Job description

Role: Guest Relations Executive

Location: Chembur

Budget: Upto 10 LPA

Qualification: Graduate

Experience: min. 2 yrs experience

Preferred industries: Hospitality, Aviation, Real Estate.

Role and Responsibilities:

• Provide upscale guest experiences to clients / Guests visiting the site office.
• Ensure guests/ clients are properly greeted upon their arrival
• Coordinate Inventory (Pantry, stationery, Brochures, etc.,)
• Ensure special guests receive personalized attention. (VVIP’s, Celebrities, Politicians, NRI’s etc.)
• Coordinate and manage communication between guests and Team
• Expected flair for communication, with the ability to deliver information in an accurate manner.
• Monitoring & supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area.
• Participating and coordinating with other teams in the planning and Execution of events that happen at the site, ensuring smooth execution.