Front Office Executive - Offrole

Darwinbox Digital Solutions Pvt. Ltd.; Mumbai; On-site; INR 320,000 - 420,000; Full time

Job summary

Credila Financial Services Limited is seeking a Front Office Executive to manage front desk operations, greet visitors, handle calls, and coordinate courier/mail services. The role supports HR/admin onboarding tasks and maintains records with confidentiality, in a fast-paced office environment.

The position involves handling responsibilities across reception, admin, compliance, and coordination with vendors to ensure smooth daily operations and brand consistency.

Qualifications

• Minimum Qualification: Graduate in any discipline (preferably from Hospitality Industry).
• Experience: 1–3 years in a similar front desk/admin role.

Responsibilities

• Greet and welcome visitors professionally.
• Manage front desk (telephone, email, walk-ins).
• Answer, screen, and forward incoming calls.
• Maintain visitor logs and issue passes.
• Coordinate courier/mail services and ensure branding.

Skills

Communication

Appearance

Time management

MS Office

Office equipment

Confidential information

Education

Graduate in any discipline (Hospitality preferred)

Job description

2 - 5 Years

Test

Job Description

Job Title:Front Office Executive - Off role

Company

Credila

Location

Department

Front Office Executive

on Third Party

Persol India

About the Company

Credila FinancialServices Limited (Formerly known as HDFC Credila Financial Services Limited)is one of India’s largest education loan non-banking financial companies(NBFCs) offering education loans to Indian students. With an in-depthunderstanding of the higher education domain in India as well as overseas,Credila offers tailor-made education loan solutions that help enable studentsto be financially equipped to pursue their education at their dreamuniversity and country of study. Since inception, Credila has funded 178,000+Indian students across 63 countries in 4,600 institutes.

Key roles andresponsibilities

Reception Duties

• Greet and welcome visitors in a professional and friendly manner.
• Manage the front desk (telephone, email, walk-ins).
• Answer, screen, and forward incoming calls.
• Maintain visitor logs and issue visitor passes.
• Coordinate incoming and outgoing courier/mail services.
• Ensure the reception area is tidy and presentable.
• Coordinate incoming and outgoing courier/mail services.

Administrative Duties

• Manage office supplies inventory and place orders as needed.
• Maintain records, files, and office documents (both digital and physical).
• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).
• Handle petty cash and assist in expense tracking.
• Liaise with vendors, maintenance, housekeeping, etc.
• Prepare and circulate internal communications, memos, or notices.
• Handle incoming calls professionally and route them to relevant departments.
• Manage visitor access, maintain the visitor log, and ensure ID verification.
• Receive and dispatch courier, mail, and inter-branch communication.
• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.
• Maintain branch-level files, employee attendance records, and leave registers.
• Assist with onboarding processes for new hires (ID creation, document collection, setup).
• Monitor office supplies and stationery, initiate purchase requests as needed.
• Liaise with vendors for facility management, security, housekeeping, and AMC services.
• Maintain petty cash records and assist with routine administrative expenses and bill submissions.
• Support organizing staff meetings, compliance audits, and training sessions.
• Assist in scheduling appointments for MD office or senior officials.

Compliance & Confidentiality

• Ensure front desk procedures comply with RBI guidelines a d.
• Maintain confidentiality in handling customer and employee data.
• Support documentation for internal/external audits and compliance inspections.

Skills

• Excellent verbal and written communication skills.
• Professional appearance and interpersonal skills.
• Time management and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of office equipment (printers, scanners, Video conferencing & telephone).
• Ability to handle confidential information responsibly.

Qualifications &Experience

• Minimum Qualification : Graduate in any discipline (preferably from Hospitality Industry).
• Experience : 1–3 years in a similar front desk/admin role.

Job Snapshot

Updated Date

17-09-2026

Job ID

Job241

Department

Human Resource