Front Office

BDO India; Kalyani Nagar, Ahmedabad District; On-site; INR 260,000 - 420,000; Full time

Job summary

BDO India is seeking a Front Office Executive to manage the reception desk and ensure smooth day-to-day operations. This role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.

You will greet guests, handle calls, manage room bookings, oversee office supplies, and coordinate with security. The position calls for a bachelor's degree and 2–4 years of front office experience in a

Qualifications

• Bachelor's degree in any discipline is preferred.
• 2-4 years of front office or receptionist experience in a corporate environment.
• Excellent communication and organizational abilities.

Responsibilities

• Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
• Manage front desk and telephone switchboard operations, including answering calls and routing them to appropriate departments.
• Ensure reception desk is staffed during office hours.
• Handle conference/meeting room bookings efficiently.
• Respond to general inquiries and provide accurate information to visitors and callers.
• Assist in ordering business cards and oversee housekeeping of the reception area.
• Coordinate with security and be familiar with emergency procedures.
• Provide administrative support to other office functions as required.

Skills

Communication skills

Organizational skills

MS Office proficiency

Interpersonal skills

Customer service orientation

Education

Bachelor's degree

Job description

About BDO India:

BDO is a global network of professional services firms with a presence in over 166 countries, revenue of over USD 14 billion, and experience of over 60 years. Its a leading service provider for the mid-markets with client service at its heart. BDO India Services Private Limited (or BDO India) is the India member firm of BDO International. BDO India offers strategic, operational, accounting and tax, and regulatory advisory & assistance for both domestic and international organizations across a range of industries. BDO India is led by more than 300+ Partners & Directors with a team of over 10,000+ professionals operating across 14 key cities. We expect to grow sizably in the coming 3-5 years, adding various dimensions to our business and multiplying and increasing the current team size multi-fold.

The Opportunity

The Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.

Role & responsibilities

• Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
• Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
• Ensure the reception desk is staffed and fully functional during office hours.
• Handle conference/meeting room bookings efficiently.
• Respond to general inquiries and provide accurate information or assistance to visitors and callers.
• Manage the process of ordering business cards for staff as per the companys defined process.
• Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized.
• Promote a friendly and welcoming office environment.
• Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.
• Support in initiating emergency procedures as per location-specific response guidelines.
• Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.
• Provide administrative support to other office functions as required.

Preferred candidate profile

• Bachelors degree in any discipline (preferred).
• 2-4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.
• Excellent communication skills (verbal and written).
• Strong organizational and multi-tasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Professional demeanor with the ability to handle sensitive information discreetly.
• Strong interpersonal skills with a customer service orientation.